Dear Sir/Madam,<br /><br />Thank you for your feedback. We sincerely apologize for the faulty seams on your items fabric dress.<br /><br />In production, we use hot wire cutting process to fuse all seam edges. However, it appears this unit missed final inspection and was not properly sealed at the ends. We are reinforcing our quality checks to prevent recurrence.<br /><br />To resolve this, we can offer a replacement, a full refund, or a prepaid repair. Please let us know your preference, and we will take action immediately.<br /><br />We regret the oversight and appreciate your understanding.