Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 1.60 CT.T.W. Emerald, Marquise, and Round Cut Lab Created Diamond Ring in 14K Gold for
1.60 CT.T.W. Emerald, Marquise, and Round Cut Lab Created Diamond Ring in 14K Gold
3 out of 5 stars
stars
2 ratings2 reviews
  1. 5 stars50% (1)
  2. 4 stars0% (0)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star50% (1)

Member photos

Sort by |
Showing 1-2 of 2 reviews
Aug 25, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

BEAUTIFUL

Absolutely beautiful ring! The emerald-cut center diamond is beautiful, and the marquise accent diamonds give it such a unique, elegant look. It looks even more beautiful in person. I love that it feels classic but still a little different from a traditional diamond ring. Gorgeous quality for the price!

Helpful?7HYS0R3FFW5E19257858895
Mar 11, 2026
Reviewer name: Stela
1 out of 5 stars
1 out of 5 stars review

Beautiful Ring - Poor Quality

The ring is beautiful, and I truly wanted to love it. Unfortunately, after only eight days of wearing it, one of the small side stones fell out. I was really disappointed because the design is lovely and I had hoped to keep it. Now I’m concerned that even if I exchange it, the same issue might happen again over time. On a separate note, my experience with the in-store Sam’s Club customer service was very disappointing. The associate handling returns was dismissive and unhelpful. Instead of trying to assist, she simply gave me the corporate phone number and told me to “deal with it.” It was one of the worst customer service experiences I’ve had.

Helpful?7HYS0R3FFW5E19257858895
reply from Shane@DiamondDirect

Hello Ana,<br /><br />I am sorry to hear about your experience and would like to try and help resolve the situation. The ring in question is beautiful, and if you were to reorder it online we would prioritize your order. Were you able to process your return?<br /><br />Sorry for the late reply. I was not receiving notice of member reviews due to a technical problem but the issue has been resolved.<br /><br />Regards,<br /><br />Shane