We are still within the 21 days of trying it out. I have woken up every morning a bit sore in the back. I called after the first week to place my complaint but was told I had to wait at least 21 days. I still am experiencing back pain when waking up. .

I am very pleased with my new purple mattress. This was my first ever purchase of a new mattress so i done quite a bit or research before i committed; between asking people, going to the stores an online research. First seen purple add on Youtube; i very much liked the funny yet informative an straight forward approach of the add. Between that, the 100 night return, an free shipping i figured this looked to be a good first buy mattress. First few night took some getting used to but once got used to the feel i fell in love, an as a auto technician with lower back issues this mattress was my best investment for myself i have ever made. Its so nice to sleep good through the night an not constantly wake up to numbness, soar back, an headaches; get such a good nights rest i can work better an longer throughout the working day, as someone who works flat rate i would say this mattress has already paid for itself. I recommend this mattress 100%.

I have been sleeping on the original Purple Mattress for about a month. It is OK, but nothing to rave about. The innovative top layer does feel nice when you first lay on it, but you quickly sink right through it to a traditional surface which does heat to your body temperature fairly quickly. I guess that is what it means by temperature neutral. After about fifteen minutes, it is as warm or as hot as you are. After a brief time, my pressure areas are not even aware of the purple topping on the mattress, they are at the bottom of the scrunched up material. I am keeping it because of the trouble it would take to return it and shop again. I would not purchase again though. The sleep experience on the Purple mattress does not measure up to the wonderful videos and hype.

I don't know that I'll ever go back to a standard innerspring mattress! While I'm not sure how "cool" this sleeps (some mornings I'm drenched in sweat but I'm thinking that's more of an 'age' problem than a 'mattress' problem) I find that overall I seem to be getting 'better' sleep more consistently.

this is a great mattress. it really dose blend soft and firm in a wonderful way. My wife and I have been sleeping like rocks since we purchased it. It really dose shine when it comes to comfort. Its only negatives are very minor. its edge support is very weak and ive found due to the way this mattress sleeps, pillows tend to prop your head up too much and can cause some neck discomfort in the morning. I recommend thinner pillows. overall its a great purchase and I , having frequent back pain, have not had any since sleeping on this mattress

Wow. This mattress has changed my life. As a millennial I had NO CLUE the importance of a quality mattress. I had the "if it fits, I sits" mentality when it came to buying a mattress. But then I discovered this gem and could not be happier. It's the BEST mix between firm and soft. Never going back to any other mattress.

Getting this mattress was stressful with a lot of run around and contact with different people. It wasn't delivered when it was marked delivered but they resent a new one which was nice. It's a great mattress so worth the money. Customer service people were nice it just felt like sometimes there was no follow through.

I'm 9 months pregnant and haven't had a good nights sleep in months. We slept on our purple mattress last night for the first time and I actually had a restful night sleep. I have hip problems and I'm a side sleeper. I really feel like it helps relieve the pressure. My husband also has back and shoulder problems and he said he slept way better than normal last night too! The mattress also stayed a lot cooler than our old mattress, which as a super pregnant woman is a God send. So far so good with this new mattress and we're hoping we continue sleeping this well for years to come!

I love this mattress. I had been sleeping on a really old mattress and this Purple Mattress is wonderful. A huge change. I always woke up several times during the night and I figured it was because I was getting older. Maybe not. I am finding, even in the first week, that I am sleeping through the night. So restful. Everything arrived well and it was easy to assemble, though, it is not a one-person job. Thanks for a great product.

We've had the Original Purple for about 3 weeks. I'm a back sleeper and my fiancé is a side & back sleeper. It feels great for back sleeping - it really contours. The side sleeping is a bit harder, where she feels more pressure points and sometimes still wakes up with a sore back. We also received a Purple Pillow, which I'm using. It's pretty flat, but feels comfortable if I use another thin bed pillow over the top of it.