The short story is this mattress took a while to get to me, but now that it's here I love it. My original mattress had two shipping labels placed on it so once it arrived in NJ it went "missing". After many phone calls and emails Purple finally ordered me another mattress that they didn't ship unitl I spent more time emailing and calling. I probably spent a total of two hours on hold since Purple seems to have more calls then they can handle. I would've been a bit more patient about all of this if I hadn't already taken down my queen mattress and put up the king Purple base on the day I was supposed to recieve my king Purple mattress. Instead I spent three weeks climbing on and off of a heavy metal frame into my queen bed. It was frustrating to say the least. If I didn't know someone who already loved their Purple mattress I would've cancelled the order and decided that working with Purple just wasn't for me. But, I finally got the mattress and I love it. Was it worth all of the hassle? Yes. It's a fantastic mattress that feels different than I've ever experienced. It supports you in a way that feels firm, but light. It's amazing. My back and neck are already feeling better only after a few weeks. So, if you can deal with a company that seems to be growing too quickly to keep up with their customer service needs, I would say buy this mattress, your body will thank you.

I received my purple mattress today. I was horrified after laying on it an hour that my clothes and hair smelled like what I can only describe as cat urine odor. I sniffed the purple and I turned green. My kids walked in and held their nose and ran out. I do not own any pets. I immediately contacted Purple and got sent an email to take a picture. What? Exactly what does a picture of an odor look like? I'm curious. What is this chemical on my hair and clothes and now filled up my home smelling like cat urine. Im going to call my State attorney General and find out what chemical my family is being expised to by Friday if Purple doesn't help me immediately remove this cat odor mattress from my home and refund me immediately.

I personally think this is one of the best mattresses money can buy. The memory foam mattresses are comfortable, however you will develop a dip where you sleep over time. Additionally they hold heat when it's warm and it is difficult to cool down when you need to. I have owned my Purple mattress for a year and a half. I loved it the first night I slept in it and I love it even more now. I decided to buy one for my father for Christmas. Sleep is fundamental to your health. Invest there first.

I purchased the original purple mattress version. I received the sheets as free gift. The sheets did shrink and lost color, but have a soft feel to them. For the mattress I advise buyers open on the floor so the dust on the plastic does not stain your bed or box spring. Also air it out without sheets for as long as you can. The smell is strong at first and will seep into pillows. I have only had it for 2 weeks and it has been comfortable night sleep. It's a medium firm feel. It does not feel like memory foam. It has a faster bounce back you can feel. I look forward to see how it holds up after a year or two. That will be the real test for us.

From start to finish, buying a Purple bed has been a great experience. The mattress is so comfortable in fact, that we bought a second mattress for our son not too long ago as well. I would give this five stars, but I've yet to test the longevity of it.

Buying this matress has been nothing but a great experience. You sleep cool, the support on your body is great and the purple 100 day promise is great if for whatever reason none of the above works for you. Going to be buying another one soon for our guest room.

Decided to replace my bed because I had a hard time getting to sleep and wanted something more comfortable. Looked at reviews of this bed and I couldn't be happier. Give it about a week before you make your judgment, it takes a little bit to settle. Definitely a great bed!

I did not want to believe the hype that has been surrounding this mattress and brand for all this time, but I finally pulled the trigger and invested in one. I was nervous it was not going to improve my sleep, but it did immediately. I will say it took my body maybe a full week to adjust to it, but now I have no trouble sleeping. I even have the purple pillow! Invest in your health by investing in your sleep!!! I now trust all things Purple!

Getting this mattress was stressful with a lot of run around and contact with different people. It wasn't delivered when it was marked delivered but they resent a new one which was nice. It's a great mattress so worth the money. Customer service people were nice it just felt like sometimes there was no follow through.

I want to start by saying that I am 30 years old and I suffer from back problems. We decided to purchase the purple mattress in hopes that I would wake up without aches and pains. There were some reviewers that said that the mattress is super soft, I would have to disagree with this though. The mattress is just right! It's not too soft or too hard and provides support in all the right areas. It took about a week for mine and my husbands bodies to get used to the mattress. I am happy to say that neither of us wakes up during the night anymore and we both wake up pain free! On a side note, I used to prefer sleeping on my side because if I slept on my back for too long it would begin to ache. Now I actually prefer to sleep on my back! I am a new graduate student and so the little sleep that I do get is very precious to me. I am so thankful that we bought this mattress and wouldn't change a thing! I do recommend buying the mattress protector from purple, it is stretchy, cool and doesn't sound like your sliding around on plastic.