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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Oct 4, 2021
Raquel G
5 out of 5 stars review

Verified Purchase

The only mattress that doesn't hurt my back

I am both a back and side sleeper. Traditional mattress stores have left me feeling ripped off and in pain but not Purple. I will never buy another mattress brand because I know this one just works out perfectly every time. This is my second basic purple mattress. Thank you Purple!

Review from purple.com
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Jan 3, 2019
Jasmine
5 out of 5 stars review

Verified Purchase

Full To Queen - Best Mattress - Over a year customer

Full-Size Review: When I was single I had a back issue to where every time I would wake up as a side sleeper, my back would 'crack' from top to bottom. I purchased the original purple mattress full size when it was around $1,000. Best investment I have ever made. Now that the price is lowered I can recommend to you that this mattress is worth the price as it is now. Queen Size Review: Now that I am newly married, a full size is not spacious enough for my Husband and I so we upgraded to a queen. I'm still in fact in love with it and so is my husband. It's been about over a year from using a purple mattress and I can say that I have no back pains, no discomfort. I sleep very very well. Financing: When purchasing the queen mattress in December 2018, Purple had allowed a 6-month payment plan at 0% APR for me. Definitely affordable for around $200 a month. P.S I recommend purchasing the sheet protector with the mattress.

Review from purple.com
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Sep 8, 2018
Elias S
1 out of 5 stars review

Verified Purchase

I totally regret buying this mattress.

Initially when I bought the purple mattress, it was very comfortable and I loved it. Four months after sleeping on it, I started waking up every night with sore neck and lower back pain. Whenever I use a different bed my pain goes away and when I come back to sleep on my purple mattress again, the neck and back pain return. Now I am stuck with this mattress since I passed my 100 night trial period. I totally regret buying it.

Review from purple.com
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Mar 21, 2021
jason w
5 out of 5 stars review

Verified Purchase

Would you buy a Purple as your second mattress. I did.

I've had a Purple mattress, Purple metal base, Purple pillows and sheets for 4 years. When we purchased a camper with a queen bed, the very first order I placed for the camper was the Purple mattress. As a man that's 280 lbs, I still sleep all night without any body pain and always wake up refreshed and we wanted that in our camper. We stay away from gel and foam and latex and go with the Purple mattress made of material developed for the likes of NASA.

Review from purple.com
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Aug 22, 2021
Natalie P
5 out of 5 stars review

Verified Purchase

We bought another one

We have a queen size Purple mattress and we loved it. We moved to a new home that has a bigger main bedroom so treated ourselves to a king size Purple mattress. We kept the queen and one of our kids really lucked out. They really take the pressure off my hips.

Review from purple.com
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Jun 8, 2019
Nestor G
5 out of 5 stars review

Verified Purchase

1.5 year review

I have had the Purple .2 bed for 1.5 years now and it's still in the same condition as when I first purchased it, no sagging and no change in elasticity of the purple material. I am 5'4" weighed 140 lbs when I first got it, but sad to say I put on some dad weight so am now 160 lbs, and I still sleep great on this matress but am considering upgrading to the Purple 3. I could just put this Purple 2 in one of our three guest rooms. I purchased the metal bed frame, Purple Sheets, Purple Pillow, and Purple mattress protector and with that combination, I have never slept so good in my life. I wake up every day at 0430 feeling like a million bucks. I work from 0700 to 1500 and can't wait to be back in my Purple bed at 2100. Purple, please make Purple underwear because I want the Purple sheets feeling on my body 24/7! Purple Shirts and Purple socks too while your at it.

Review from purple.com
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Jul 16, 2019
Karen S
5 out of 5 stars review

Verified Purchase

Love my new bed!

I've been sleeping on my new bed for a few weeks and I can say I love it so far! It is very comfortable, feels great on my back and I'm sleeping well. My husband thinks he gets too hot on it so we are a little split on our liking it. Maybe I need to invest in the purple sheets? So far so good in my book.

Review from purple.com
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Jun 6, 2016
Atul L
1 out of 5 stars review

Verified Purchase

Bad quality control and lack of follow up from customer serv

I purchased a Queen size Purple mattress, when it arrived there was a large dip/crease across the entire width of the mattress that was at least 3" deep. It was deformed and not useable. It was also almost 4" shorter in width and length than dimensions that are listed online, which meant the mattress didn't fit my bed frame properly. I called customer service and whey were very polite and said they'd rush me a new mattress as a replacement and take the defective one away. This time the replacement mattress was delivered late and didn't arrive on the day it was supposed to. To make matters worse, after opening it up I found a 3" dip/crease in the top corner of the mattress; and this one was also 3+ inches smaller in length & width than it's supposed to be. In both cases, each mattress had some deformity where there was essentially a large 'pothole' leaving the mattress not useable and each mattes was smaller than it should be. While the mattress is very comfortable, I can't accept paying $1K+ for a mattress with defects, and Purple's quality control is seriously dropping the ball here. And whats the deal with the mattress being smaller than they should be? I called customer service again and told them about my issues with my replacement mattress and asked that a manager/supervisor should call me back and do something about the issues I've been having and the inconvenience they have caused, but I never heard back from anyone at Purple. I really wanted to like/support this mattress and company, and while it seems comfortable, they have dropped the ball too many times and I no longer trust their quality being that they cant even send me a mattress w/o defects, nor did a manager care enough to follow up on my request. I will be sending back this mattress and try a Tuft & Needle or one of the other products out there. Purple, you really need to step up your game! P.S. The Purple seat cushion is not worth it either, as I have 2 of them and they're very uncomfortable and way too 'squishy' for a comfortable seating posture.

Review from purple.com
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Feb 3, 2018
David W
5 out of 5 stars review

Verified Purchase

My Purple Bed

After only three nights, I loved my Purple mattress so much, I gave 'her" a name..."Penelope"! Seriously, though, I have back issues (a compressed disk and arthritis) and I feel so much less pain with the Purple mattress, just wish I hadn't waited so long to make the purchase!

Review from purple.com
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Jan 23, 2019
Richard
4 out of 5 stars review

Verified Purchase

Excellent Customer service.

After 2.5 years of service, I felt like I was bottoming out on the original purple mattress. Truthfully, I don't think it can handle a 250lb side sleeper long term. I sent some pics in and CS sent me a replacement mattress. I'm not going to open it and try to sell it on the secondary market. My minor gripe is, I wish Purple would have allowed me to pay extra to upgrade to the purple 4 because I think I will be in the same situation in 30 months or so with the original. I believe in this company. I've bought my daughter a full original and I'm 95% sure I'll buy the purple 4 if my original sells. Purple is a company that stands behind their product.

Review from purple.com
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