I got my first purple in 2017 and I loved it. I had to reach out to customer service because my wife's side of the bed started to sag. Customer service was absolutely outstanding and replaced my mattress 100% free. I mean 100% free. I didn't have to pay shipping and handling or anything. I was extremely happy about that because I am quite greedy. Since receiving the new mattress, I have slept even better than I did before. My wife said that her side is still extremely comfortable. There is no sagging. I genuinely love this mattress. I got a king size and it's the most comfortable mattress I've ever owned in my life.

I purchased a few weeks ago and have never slept better. I am active person and my back and knees are always killing me. But since I have had the purple I'm able to get right out of bed in the morning and go. Used to take me 30 mins sitting on the edge of the bed before I could actually move. I highly recommend!!

Not going to lie I thought I was going to hate it after the 4th day of trying it out, but I am just one of those people who CAN'T stand a bed that isn't mine. It took some time, but after the initial adjustment period I CAN HARDLY GET MY SELF OUT OF BED because I just din't want to leave the comfort! Highly recommended!

My wife and I are split on it. From our old bed it's a great improvement because it no longer sags so my back feels a lot better. It's different from other beds in terms of the way you do and don't sink into it. My wife is only 105lbs while I'm double that. She does not find it soft enough because it doesn't give to her weight as it does to me. We still plan to keep it. I will say the customer service has been hit or miss. The item showed up partly opened missing the instructions on how to unroll and tools to help open. I contacted them about it and those items showed up a few weeks later (I appreciated that they sent it, but could have been helpful sooner since I waited a day or two to open it fully). We're thinking about moving and because of the weight it's got me wondering how difficult this thing will be to move compared to other mattresses. That shouldn't be a major deal as it will be a one time move, but still. Things to consider.

I have a bad back and sometimes have trouble sleeping because I can't get into a comfortable position. The Purple mattress has helped alleviate pressure points. It's probably the most comfortable mattress I have ever slept on. We tried memory foam before Purple and didn't like it, it's very hot and I couldn't get comfortable because I just sunk in and couldn't re-position comfortably throughout the night. We are very happy with Purple and look forward to a good night's rest every night.

My boyfriend and I just got our first place and had heard so many good things about the purple mattress so we decided to take a look and then took the plunge and bought one. It was definitely the best decision we've ever made. We both have back and knee issues and we are sleeping better and are less sore after sleeping on it at night. I'm also a light sleeper and the bed doesn't move when he gets in and out of the bed or when he turns. This is our new favorite mattress and will definitely be recommending it to all our friends and family.

We have had this bed for 2 months and still love it. Our back pain went awat within a few weeks. I hope it is this comfortable in 10 years! It is very heavy so have help lifting it up the stairs. It stays nice and cool too. We feel better rested in the morning.

I have very serious back, hip, neck pain that keeps waking me up all night long even with serious pain meds to help me sleep. I dreaded going to bed at night my bone and nerve pain made laying down torture. With the purple mattress I am truly sleeping much better. I am so glad that I got this mattress, sleeping makes life so much better.

I really wanted to love this mattress. My husband and I saw an ad for Purple in a magazine and I ordered it the very next day. When it arrived, we couldn't wait to get it on the bed. After the first night, I woke up with an extremely sore back and my husband noted his arms fell asleep and were tingling all night from not being able to sink into the mattress at all. I gave it a try for 10+ more nights and same thing. I dreaded going to sleep and wanted the mattress gone. I gave it 3 stars because their customer service was good. They were very responsive on the online chat as well as by email and promptly scheduled a pick up for the mattress and communicated about a refund. Overall, I really wish this product worked out for me but at least I was able to get my money back and try it out.

I work shift work so before getting this mattress I would wake up often & was unable to fall asleep fast. Since purchasing this mattress I've been able to sleep more comfortably. I sleep the entire time without waking up hot & uncomfortable like I used to. I wake up feeling so much better than before.