I personally love the purple bed. Purchased one for my mother too. But turns out it's still too soft for her. Can someone please let me know how do I process a return? She is complaining that she gets really hot and sweats despite using a light comforter. And although it's comfortable, it's too soft after a long period and she wakes with back ache. Please advise?

Overall...the product is solid as in the quality of manufacturing seems to be very good. It's very comfortable. Never feel the movement of my wife getting out of bed or when she gets out of bed. Now if I could just figure out what to do about the dang alarm clock....then it would be the best night sleep I ever had. Lol

That's right you've made me a lying freak All I want to do is lie. You've made me feel right, in my lie. Just keep doing it. Their are too many not informed, your product is heavier than foam beds, your tech work improves breathability. Platform required little modification for my headboard. Jersey sheets are welcomed recommendation, had no problem adapting. Thanks

After 10 years of polite debate, I finally convinced my husband that it was time to retire the slab of concrete disguised as a mattress that we had been tossing and turning on for all of these years. I was tired of waking up in the morning stiff and sore, and frankly, I was just TIRED. My husband had recently started mentioning that his shoulders were feeling less than wonderful and that he was waking up with tingly, sleepy-feeling hands each morning. We began the long process of researching different types of beds and kept coming back to the Purple. For every issue that we ran into (not enough bounce, too warm, off-gassing) the Purple seemed to have the solution already figured out. We took the plunge and ordered up a King Purple, which we carefully unpacked onto a platform bed frame. After a long day of waiting for bedtime...and repeatedly shooing our four boys off of the new bed...it was finally time to crawl in for the night! I won't lie...that first night was interesting. We both tossed and turned a bit, getting used to how the bed felt and how the mattress responded to movement. By the second night, we were sold! No more sore backs, aching shoulders or hips or sleeping/tingly hands. We were sleeping soundly and waking up like we did 20 years ago...rested and ready for the day! We highly recommend the King Purple. It's unlike any bed you've ever tried, and if for some crazy reason you DON'T like it, you can utilize the guarantee! Or send it over to my house. I'll gladly take another one for the guest room! P.S. We recently spent a night on our old mattress, which has since been banished to the family cabin. It was HORRIBLE! I have no idea why we tortured ourselves all of those years. It was the first time ever that both my husband and I couldn't wait to get back home...we talked about our King Purple incessantly over that looong weekend. ; ) Don't wait...just order your very own Purple!

My wife's had severe back problems resulting from a car accident and was looking for a bed that would help alleviate some of the aching pain in the morning. We settled on trying out a Purple mattress after her parents ordered theirs and loved it. The trial period was a purchasing factor because of it didn't work for us we could return it. The delivery was super awesome as we received automated updates on the delivery day of both the bed and the platform. We received our mattress about two weeks before the platform and I would say that was a bit of a headache but once we paired the mattress with the platform it's a distant memory that they didn't come together and we don't even care anymore. Cloud 9. That's how I describe sleeping on this mattress. It's so comfortable! We don't sink into it, we are comfortably suspended in it and it's really amazing! My wife loves the fact that she's not bounced around when I get up at 2:30 am for work or for a bathroom break. The platform is VERY sturdy and makes no noise no matter what kind of shenanigans we engage in *wink*wink We love our king-sized Purple mattress and platform and have no intention of returning it. Ever. In closing I would like to add that initially I took issue with the price as I'd never paid more than $300 for a box spring and mattress combo. The comfort and rest we've experienced with this is worth every penny we paid for it!

We were very hesitant in buying a mattress online but it was the best decision ever. I am a very light sleeper. Every time my husband moved I woke up. Now I sleep through him coming to bed and getting up in the middle of the night. We both had pains in our old bed and with purple we have no pain! Love this bed!

Loved the mattress for the first 6 months then had to rotate it, after another 6 months Rotate again. I have a groove where I sleep and it's killing my back. After nearly 2 years I had to replace it. I love the pillow but it is way too flat for me to sleep on my side. I have to stack it on another pillow which works great until the bottom one goes flat for the heavy purple pillow on top. I think it could be a great product but need to improve on the longevity. Is there anything you guys can do?

As a person who has a memory foam mattress at home and was happy with it. I actually purchased it for my Semi for a better nights sleep and I love it and may replace my bed at home with it. Though I think my favorite part is these purple sheets! I just wish you offered more color options, particularly black would be awesome. Thank you for a wonderful product.

I read and read and read some more before taking the plunge!. My queen with base is awesome!. Love the antigravity setting when reading at night. Only small issue is I didn't expect the bed to be so low to ground... I'm used to a tall mama bear bed!. Easy fix...i ordered risers. They'll be here this weekend.

I had been having back pain for a month and wasn't sure why, so I started my journey of trying to figure out the issue by ordering a Purple Matress. After the first night I slept on my matress my lower back pain disappeared. It has provided relief from aches and pains and I sleep so peacefully now. You don't even need pillows in this bed. You can practically lay on the bed with a blanket or quilt and have a good nights rest. Such a good decision to get this matress! I can't wait to upgrade to a king size bed when we move and use my Queen bed as a guest mattress for others to get their best rest when they are away from home.