While the mattress is working out just fine and has a return policy of free shipping back to the manufacturer, anything else you order does not. I ordered the extra frame not knowing if my bed frame would work or not. As it turns out my bed frame worked fine. That's when I found out that the return policy does not extend to anything else you purchase. And the cost of returning it fell on me. As it stands the product I want to return only cost $180 but the return shipping is going to be anywhere from $80 to $90 depending on the courier. So needless to say I'm a little disappointed with that. It doesn't profit me to return it if I have to pay almost half in return shipping charges. It would be nice if those policies were made clear up front.

I am totally lovin' the Queen size Purple Mattress and the Platform Base! The Mattress is super awesome and Base is as sturdy as a rock! In November of 2016, I replaced my expensive memory foam mattress that I have had a war with for the last 10 years. Wow, what a huge and wonderful difference my Purple Mattress has made! No more sinking and suffocating feelings! No more struggling like a beached whale just to turn over in the middle of the night! No more wriggling and squirming just to get out of the sinkholes and hot spots I made throughout the nights! I love that the Purple Mattress feels cooler and firmer than the memory foam, but it still gives just where I need it to! Purple is just so awesome! I was using my traditional high thread count all cotton sheets and an older quilted mattress protector on the Purple Mattress at 1st. But, after reading that I should be using some form of stretchy bottom sheet and a stretchy mattress protector, I finally bought the stretchy Purple Mattress Protector and the Purple Sheets. Both of these have made that awesome Purple Mattress feel even better! They allow the mattress to give where it needs to even more, instead of being restricted by the un-stretchy-ness of my old sheets and protector. It also turned out that we loved the Purple Mattress Protector and the Purple Sheets so much that we have now bought a few more sets of both for our other "traditional" guest beds. We love the sheets and protectors because they stay on the mattresses so well! Now our cotton sheets and old quilted mattress protectors have been repurposed as car and motorcycle covers! That expensive memory foam mattress of mine has been repurposed too! We cut it up into smaller pieces and then recovered them with canvas and denim to make some very plush doggy and kitty beds! So... Happy people, happy pets, happy bikes! All is good here on the homefront! ;)

My wife and I went from a Sealy pillow top with a 3" foam topper to the purple mattress. It was our "about to be parents" present to ourselves. Wow! It was so worth it! We are both side sleepers, but we have found that on the purple mattress that we are just as comfortable on our backs as our sides. The quality of sleep is so much better and our fitbits prove it. I have a purple pillow as well and we are using jersey knit sheets. The bed sleeps so much cooler. We are perfectly warm, but never sweat. Also, the aches and pains we used to have from time to time are completely gone. No cricks in our necks or back or hip pain. I'm 5'10" 165lbs and my wife pre and post pregnancy is 5'8" 145lbs. We're both athletes in good health. (If that helps anyone... I noticed others posted this info when I was researching. )

My husband prefers a firm bed, I prefer soft. I mostly thought I preferred soft because on an average firm bed I would often wake with pain in my neck, shoulders, and hips. (This was also happening with our old soft bed honestly.)The remarkable thing about the Purple bed is when you lay on it, it isn't an instant "AHHHHHH" feeling. The best test for us was NOT waking up throughout the night. I no longer have the joint pain! My husband has significantly less back pain as well. The only con is that it is kinda hard to get out of bed in the morning :) On a side note, I also received the Royal Purple Cushion. It has saved me! I injured my tailbone long ago and have always had trouble sitting for long periods. This cushion is amazing. I recommended it to my Mother too! Thanks for a great product.

I absolutely love the Mattress which I have had for two weeks now. However I have still not received one of the items I ordered. I emailed twice and had to call to get someone to read the emails. They now said I should see a shipping number for the item by Tuesday. A bit of a bummer since it was supposed to be a Christmas present for someone. As for the matress it is incredibly comfortiable.

We purchased The Purple Mattress because of the reviews and claims about it being #1 for cancelling out motion. My husband is a leg kicker and I can still feel his every movement, I either can not get to sleep due to this or I am woken several times per night. The Purple Mattress was supposed to be the solution and sadly it is not. It was also supposed to be the answer to a hot sleeper and I have woken in the middle of the night several times in a hot spot.

I love my Purple mattress! It was a bit pricey for me, but I tend to have issues with most mattresses as I have scoliosis and tend to wake up with back pain and stiffness. Since I started sleeping on this mattress, I haven't had any of those problems! Love the mattress. Probably one of the best investments I've made.

I haven't quite decided if I want to keep it or not. A lot of the reviews talked it up so much and I would hope the price would be justified in the long run with longevity of the mattress but as far as comfort goes it is definitely more comfortable than my worn out mattress but it isn't the amazing experience that people were describing in the reviews. The tool that it comes with for opening is horrible and went straight into the mattress cover. Once it is open call all of your friends for help if you need to move it because it is incredibly heavy and awkward to move around. So floppy when trying to move it. It is more firm than soft which isn't want I was expecting at all, as far as comfort goes it hasn't made me say "Oh this is comfortable" yet but it hasn't made me think it was uncomfortable. I was expecting it to be softer though. I am going to give it more time before I make up my mind on it.

Best mattress I have ever slept on , and the purple staff is by far the best I have ever dealt with , professional and friendly they go out of their way to make sure you are satisfied can't say enough good things about Purple wish I'd bought one years ago NO more pressure points! Just comfort

When I sleep, I like to roll from end to end of the mattress and drive my wife absolutely nuts. We ordered a California King mattress to give me a little more real estate for my operative of restless turbulation. My wife opted for the purple mattress. In doing so, she was able to keep a little bit of her sanity by reducing the shakes and bumps she would normally feel while I'm in action. The mattress is like sleeping on Cosby favorite. I've never had a more relaxing but fun mattress. We love our purple. My wife loves the smooth flying. I love actually falling asleep. 12/10.