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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Jun 22, 2018
Duh D
4 out of 5 stars review

Verified Purchase

Best Bed Ever / lousy delivery

The mattress is extremely comfortable I do not have pain in my hips anymore. I also got the sheets and mattress protector very soft and very stretchy, moves As you move in the bed and does not Bunch up under you. My only complaint is the delivery service. As I track my order my power base sat in San Francisco for 11 days before being delivered. I called countless times and no one ever answered the phone with the delivery service. Finally Christy at purple was able to get my delivery within 2 days.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jun 30, 2016
Marian
4 out of 5 stars review

Verified Purchase

Very happy.....I think?

I have to admit I am a bed snob. As my husband likes to remind me, he can sleep anywhere and be fine, I am the picky one. I hate waking up with a back ache and I have for most of my adult life. I've had many types of beds and some days/nights are better then others. So, when we needed a new bed we bought the purple bed. My thoughts.... the purple bed does sleep cool which is huge for my pre-menopausal night sweats. There is a transition period which I just don't understand, but as time has gone by I am more pleased with our purchase. I read several reviews that talked about shoulders going numb. I also experienced that as well. However, it has seemed to stop. I hope it doesn't return as it was a very strange sensation and not one I have experienced before. All in all I am very happy with this bed. But it has only been a month. Give me the full 100 days before I completely jump on the band wagon.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jun 30, 2016
Mycie R
5 out of 5 stars review

Verified Purchase

Want all beds in my house Purple

I can't say enough about this bed! I too like many others suffered from back pain that has only gotten worse after pregnancy. My previous bed made it unbearable having to go to the chiropractor at least 2 times a week. This bed keeps me aligned and it's completely comfortable. That gel layer is beyond supportive and I am going to get the seat cushion for sure. You have to get this bed. I'm 5'8" and am on the heavier side at 178 and it's still amazing even on my sides. Now if my baby could sleep in her own bed I'd sleep and prob never wake up lol. I just hope it stays durable and doesn't sink on both sides. So far so good

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Sep 26, 2018
Alexa B
2 out of 5 stars review

Verified Purchase

NOT for overweight people!!!

This is a really cool mattress, and for normal sized people, very comfortable. This isn't purple's fault, and I'm sure if I bought the "new versions" it'd be different, but I can't justify that. Basically be warned, if you are overweight at all, this mattress is too thin and will be uncomfortable for you. We have a platform bed and I feel like I'm laying directly on the bed frame every night. My significant other loved the mattress and is much lighter than me. Luckily, purple is great and is issuing a full refund.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Aug 29, 2018
Tolbert O
1 out of 5 stars review

Verified Purchase

Horrible customer service

I ordered the mattress 2 months ago and it's not here. Spoke to about 6 different people and they are obviously reading a script. Honesty goes a long way. If you are running behind in producing a high end mattress that customers pay a lot of money for, then just say that. I'll be upset but at least you are honest. I've gotten the run around, I've bren hung up on, I've been given new delivery dates and still the mattress is not here. I've even received an email asking how I'm enjoying my new mattress that still hasn't been delivered. I've been on a 3 way call between purple and mannor and they were both putting the blame on each other as far as where the mattress is. Very professional. At this point I'm over it, I don't know how good your mattress is but I'll probably have to cancel that order because for what I paid for, tempurpedic has something that's pretty much the same thing except for your polymer elastic thing. I'm beyond frustrated at companies who can't spent time to work out a system to create good customer service and follow up. Evertime I've had to call to find out why my mattress hasn't been delivered. This is ridiculous.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Mar 9, 2020
Ashlee B
5 out of 5 stars review

Verified Purchase

Very comfortable

The mattress was very easy to set up. It's heavy but with someone to help it isn't too difficult. It's super cozy to lay on. Using the traditional descriptions of firm/medium/plush doesn't really apply to this mattress. It's very supportive but doesn't feel like sleeping on a rock. I don't feel the uncomfortable push back that a traditional mattress has. Compared to a memory foam mattress you don't sink into a hole that you have to crawl out of. It's very easy to get off the purple bed unlike a memory foam mattress. I'm a heavy person and there isn't the midsection sag like every other mattress I have ever tried. My entire body makes good supportive contact with the purple mattress. I am very pleased with it. I hope it holds up over time. I've only had it about a month now. So far so good. Excellent quality and price. Quick delivery.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jan 15, 2021
Camil H
5 out of 5 stars review

Verified Purchase

Surprisingly Good!

I was using Temper-Pedic for 10yrx without issue. One day, suddenly I got a back pain, been having 6-12months. Switched bed couple times but still not working until come cross from a friend, so me and husband decided to check out in display room... and we ordered it. Now I am in heaven!!! This mattress is amazingly good that magically solved my back pain. Plus, the purple pillow is super good too.... nothing more to say you just need to try it but of course it may not fit everyone but works perfectly for me. I am a side sleeper with occasionally back sleeper...

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
May 14, 2016
Matt W
5 out of 5 stars review

Verified Purchase

Best Mattress Eveeerrrr!

Got the mattress out of the box and laid it still vacuumed sealed on the box spring, I cut the seal and that was it. Every night since then, I have had the best nights of sleep that I have ever had. I have not even woken up with a sore back since I have had the purple mattress. My wife and I love it! Thanks Purple Mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Aug 1, 2020
John B
5 out of 5 stars review

Verified Purchase

A World of Difference

I had an old mattress. My back has been bothering me for awhile. I never put two and two together until I visited my daughter who has a Purple in the guest room. After a two day visit, I came home and placed my order. It's amazing. I am sleeping better now. And, I'm getting up in the morning without the agony I was suffering before. Thanks!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jan 3, 2021
Dorothy W
5 out of 5 stars review

Verified Purchase

Tossing and turner

I am a person that tosses and turns a lot during sleep. The purple mattress makes that process easier because the comfort ability keeps me asleep and I toss and turn less. It is so comfortable that I bought one for each family member. What made it even better I was able to pay monthly through Afirm.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634