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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Oct 17, 2016
Theresa S
2 out of 5 stars review

Verified Purchase

Disappointed with lower back pain

After reading all these great reviews, I was super excited for my bed to come in. Unfortunately both my husband and I are waking up with lower back pain. It started day one. We will wait it out at least the full month but I'm not optimistic that we will be keeping this mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
May 30, 2016
Kassandra S
3 out of 5 stars review

Verified Purchase

Torn :/

This mattress is comfortable but my husband who suffers from lower back pain still sleeps in discomfort. I don't find it to be a "cool" mattress as they say it to be. I bought the jersey sheets and still find my self waking with a very hot back. I can leave the bed for about half an hour and come back and that spot will still be warm. I recommend placing it on a flat bed not your old box frame because it will conform to the box spring. We ended buying one after the first two night of sleeping discomfort and related it to the box spring. If you're use to a pillow top this might not be the mattress for you. I think if you're a back sleeper this would be suitable. Not for those hot body sleepers. It doesn't breathe as well as they say. Overall, it is better that the mattress we had before but not the best night sleep either. We did find that we have neck pain now, perhaps because our backs are aligned as we sleep and now our pillows are needing to be revamped. So we spent some money on a quality pillow, not much change. Not sure what to think at the moment...

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Nov 16, 2017
Ariel
3 out of 5 stars review

Verified Purchase

Seems comfy. Shipping took longer than anticipated.

I wish the promise of "ships in 1-2 days" would be updated. I waited to order my queen sized mattress so that it would arrive when I moved into my new place. After waiting 11 days it showed up. Had I known it would take this long I would have ordered it sooner. Setup was fairly simple although it didn't come with the "tool" to cut the packaging. It also was wrapped differently than in the video which made for a slightly less pain free setup. The boxes look nice and sleek, but the amount of packaging on these products makes me cringe. I haven't slept on the mattress yet, but when testing it out it was very comfortable and seemed to support my back nicely. It also prevented me from sliding to the middle of the mattress when my partner laid on the other side. I can't imagine that I will go back to a spring mattress. The sleeping masks were also a nice touch.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Sep 3, 2020
Tim M
5 out of 5 stars review

Verified Purchase

Second mattress

Hello, my name is Tim Murphy. My wife and I are Purple customers and have a story to share. Five years ago, we got the original Gen 1 Purple Mattress. Surprised by the purple sausage that came in the mail, we didn't know what to expect. Five years of good sleep later was the answer. While it may seem like everything was going well, eventually the mattress started to have issues with comfort, support, and us falling off the edge at times. I reached out to Customer Support with Purple and from the first person a few weeks ago, to the final phone call I made today to close out the ticket, everything has been like... well... sleeping on a Purple. We knew we had a 10 year warranty. Sometimes companies have issues with those. Not Purple. No Representative argued, found fault, tried to upsell us. Nothing. It was just: Address Tim and Clare's issue, make it right, follow through. What a great way to run a company. The old mattress was replaced with a Gen 3 mattress, which is even better than our Gen 1. The Gen 1 was picked up today free of charge from 1-800-GOTJUNK. No issues there, and the day I requested for the pickup was honored without question. All in all, Clare and I are over the moon on how easy the process was. Most companies, especially in 2020, are in a state of angst or panic it seems. Purple did everything right to make sure we were sleeping well. After all, without good sleep, the waking part of the day becomes just a chore. Finally, I have recommended Purple to quite a few friends and family members. My friend in Maryland got your Hybird mattress and says they love it. My cousin got a Gen 3, along with your pillows. Finally, while my Mom did not get a mattress, she did get some of your sheets and a pillow. We love being part of the Purple family. Great company with great people.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Feb 12, 2017
Christina S
5 out of 5 stars review

Verified Purchase

Awesome bed!

My husband and I had a lot of back pain before buying the Purple. We feel a lot better now that we are sleeping on this fantastic mattress. And we love the Purple brand stretchy sheets! They are soft and very comfortable. Warning: this bed has one MAJOR flaw. Ever since buying the Purple I struggle to get out of bed. It is so comfortable that dragging myself out of bed is a huge feat. I often find myself sneaking off for a nap, going to bed early, or sleeping in. I definitely recommend this bed!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Apr 5, 2021
Triniti P
5 out of 5 stars review

Verified Purchase

AMAZING

I spent months reading up on different mattresses before deciding on Purple, and I'm more than happy with my selection. I'm not gonna lie, my interest was first piqued after seeing the egg ads (talk about egg-celent marketing!) and the grid seemed like such a brilliant idea that it made me wonder why no one else thought of it first. However I didn't want to fall for funny advertisements and flashy technology (even if it's in my favorite color) so I dove deep into the internet to see how people reviewed it. The reviews all looked promising, but I'll admit that the price point seemed a little steep, so I kept comparing to other box mattress reviews, hoping to find one that would speak to me and my wallet. After much deliberating I finally sprung for it thanks in no small part to the 100 night trial, but I can tell you now that I won't need even half of that to make up my mind! This mattress is by far the most comfortable sleep I've had in a long time and I don't wake up with any aches or pains! I'm a big girl too and I am continually amazed at how supportive and breathable this mattress is and I simply can't recommend it enough. TL;DR: JUST BUY IT ALREADY!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Mar 6, 2018
Kim C
5 out of 5 stars review

Verified Purchase

Crazy Good!

My wife and I were looking for a new bed, I have a very bad back and toss and turn most nights never getting any restful sleep. I researched every bed possible, saw Purple on the internet and convinced my wife to give it a whirl. I thought she was gonna kill me when she saw how flat it was before I opened the package. But when I slit the plastic open it puffed up right away. It has been amazing and I have been sleeping the best I have in years. And don't worry about the memory foam Still plenty of good bounce for extra curricular activities. Thanks Purple Mattress

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jun 27, 2018
Kevin
4 out of 5 stars review

Verified Purchase

less achy

seem to be less achy and would love to see a "800 #" with a live person to handle sales and service. especially for older folks with less computer experience. was glad fed-ex fixed their dyslexia and got mattress here after a search. also left e mail with purple site about website not getting free sheet. that was handled quickly! now, happy wife!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jul 15, 2020
Johnnie B
5 out of 5 stars review

Verified Purchase

What a mattress!

I bought a Purple mattress a few weeks back and wow, what a mattress! When it arrived, I heard a knock at the door and by the time I got there, the delivery man was heading back to his van, pushing his empty dolly. I looked to my left and there was my beautiful rolled up Purple mattress in a tube, leaning up against my wall. I grabbed ahold of it and started to carry it in. Umph. One more time. Umph! Wow, that puppy is heavy. So I got my dolly and wheeled it in. I had received the Purple frame a couple of days prior, and it was set up in anticipation of the mattress's arrival. Setting it up was easy as I used the Purple slicer that came with my new mattress to cut through the wrapping plastic. I spread it open on the frame and it came to life. That first night was a dream coming true. And it has gotten better each night, as I wake up feeling more refreshed each day.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Feb 23, 2017
Alan W
5 out of 5 stars review

Verified Purchase

The BEST Bed EVER!!

My husband and I have been married for 10 years and have gone through 8 beds in that short amount of time. We've tried them all - sleep number (air mattress), temper-pedic (hard as a rock), beautyrest, and all the other brand names out there. When my brother-in-law showed me the commercial for Purple on YouTube, I thought, yeah right! I was very skeptical, but thought, hey I have nothing to lose! As it turns out I had everything to lose... no more sleepless nights, no more tossing and turning, no more back pain! This bed is the real deal!!! Thank you Purple!!!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634