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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Jan 11, 2017
Itzel T
5 out of 5 stars review

Verified Purchase

Competitors don't stand a chance

I purchased a mattress from another competitor "the friendly ghost " and within 5 days I had even worse back pain. I returned it and purchased a purple. I LOVE it!! It keeps me cool and my back pain is gone. Please don't waste your time or money on the competition.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jan 6, 2020
Austin
5 out of 5 stars review

Verified Purchase

The hype is real

So my husband and I have been wanting a Purple for a long time now. We decided to splurge and use some of our wedding money plus some Christmas money we got from my parents who knew how much we wanted this bed. I'm 7.5 months pregnant and we just slept our first night on it. On our old mattress, I was being woken up around the same time every night with extremely uncomfortable aching hips for the past 3 months. Did that happen last night? Take a wild guess. I'm amazed. I'm so happy we got this bed. I'm sure it's going to transform what my 3rd trimester would have been doomed to if we kept our old bed. Life-changing mattress. Also, yeah, you can't please everyone and every product out there gets some negative reviews no matter how good it is. But as for me and my husband, we are Purple people now.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Apr 24, 2019
Don W
3 out of 5 stars review

Verified Purchase

Very good mattress. Their claims about plastic recycling are

Their web site says: "Recycling Purple. The Purple® Bed and its packaging is recyclable!. If we're unable to find a charity in your area, we'll work to find someone to pick it up from you to recycle it or make sure it finds a good home." Not true. We bought a Purple mattress for our daughter in Maine. The mattress itself is great. I'd give it five stars. But it comes wrapped in A LOT of plastic. My daughter contacted Purple for recycling instructions per the web site (quoted above), was told to contact their shippers and the shippers said "no we don't recycle their packaging." So I'd give one star for lack of commitment to sustainable packaging and the most negative review possible for not telling the truth about the recyclability of their products. Purple, you don't deserve to claim environmental cred and then not deliver on it. Please tell the full truth about whether your packaging is recyclable. Hopefully you'll find a way to keep your packaging out of landfills and ultimately the ocean.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Oct 5, 2016
Kathleen B
3 out of 5 stars review

Verified Purchase

Great Customer Service

The bed itself didn't work for me. It did lessen my hip pain, but replaced it with nearly debilitating shoulder pain. I side sleep and nurse a baby ay night and can't move around much and the bed is quite firm. It didn't cup my shoulder. Also it's a very shallow bed - 9inches deep. This left a huge gap between mattress and headboard where all our pillows fell through. That said Customer Service had the bed removed from the house in about a week. They arranged pickup and asked no questions about why I wanted to return it. We got a refund within 24 hrs of the weekend pickup being confirmed.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Dec 10, 2019
Osbaldo M
5 out of 5 stars review

Verified Purchase

Great mattress

Really great mattress especially compared to our old mattress. Stays alot cooler then our last mattress however you might need the purple sheets for it to really be noticable. Also I would recommend getting one of the higher priced mattresses to have the best experience. We have the purple mattress but once we have it paid off we're upgrading and giving ours to a lucky family member.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Sep 29, 2020
meredith h
4 out of 5 stars review

Verified Purchase

Convenience is key

The experience of buying this bed was very easy. It was delivered quickly, and I was able to assemble it by myself. I work on my feet, and much of my back pain has disappeared. I alternate between sleeping on my side and my stomach. I used to wake up a million times a night, tossing and turning. Not anymore. It's not as comfortable for side sleeping as I had hoped, but overall, it's a huge improvement from the mattress I had before.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jul 25, 2020
Tracy A S
3 out of 5 stars review

Verified Purchase

Delivery late

My mattress was scheduled to be delivered on Monday, which happened to be my trash day. Delivery notification said it was on the truck, so I threw my current mattress out! At 8pm delivered changed to the next day! Not fun sleeping on the couch!!!! Once delivered, we really like the mattress so far!! Very comfortable. I guess one night of miserable sleeping is ok if the rest of my nights with my new mattress will be good!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jun 5, 2017
Brandon B
5 out of 5 stars review

Verified Purchase

The bed is the best - the service is even better

For years, I've woken up each morning with a stiff neck and/or stiff lower back. I figured I was just getting old. Then rolls in the Purple. From the first night of sleeping on it, those morning pains have disappeared. I was sold after one night. Working with the crew at Purple HQ was an even better experience. They are focused on customer service and care about their customers. I'd buy again, just because of the people employed at Purple!!!!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Nov 20, 2017
Christopher B
3 out of 5 stars review

Verified Purchase

Decently Happy

I was very very excited about getting this mattress but maybe too excited. It is firmer than I was hoping for and I still do wake up with a sore back. I bought this mattress hoping that the morning soreness would be cured but I can't say that it does that. I do however sleep better and deeper then I did on my previous mattress. I just wish it was a bit softer. It would be helpful on the website if it gave a hardness rating on a scale of 1-10. This would have helped me determine a little better whether to get the mattress or not. I am still on my 100 day trial and I'm on the fence whether to keep this mattress or not.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Feb 13, 2017
Karen O
5 out of 5 stars review

Verified Purchase

ZZZZZZZZ........

Dear Purple, First off I love your NAME. Secondly THANK YOU for your CRAZY commercial that sucked my husband in...He brought it to me to watch it and next thing we(okay he didn't know) knew I was ORDERING my Purple Mattress!!! It came just how they said, we even tried the egg trick with our son and daughter-in-law(they thought we were CRAZY a RAW egg on our new mattress!!!!) They were shocked and amazed...(they want one). The greatest thing is now I can sleep in on the weekends...and I hate to get up during the week. These last few weeks I have had the BEST sleep of my life(oh yea my husband says it is the best he has ever had also!!) We love all the correspondence we receive from you it makes us laugh :) Thank you, Karen and DeWayne Oliver P.S. My husband was wondering (please) can he get a piece of the Purple plastic the bed came in he would like to use it for a project!! Thank you for your time and our great bed!!!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634