It started in the autumn of 2016, when I realized my ever loyal pillowtop mattress had at last succomed to sag. Sigh After of hours, then days of research...seeking out non-profit review sites, you tube videos and reading/watching until my eyes crossed. I took the plunge and order both a queen size Purple Matress and the No Squeek metal frame. The mattress arrived first. As warned, it was indeed a heavy bundle. However, once unboxed , my 25 year old son easily ran it up our stairs using the straps on its amazing packaging*. Once upstairs, using the included "freedom device" I was able to open it up and get it situated all by myself. My husband, miniature poodle and I joyfully collapsed on it that night and became loyal spokespersons within days. All three of us fall asleep and stay sleep as we never have before. Best of all we have no aches and pains of any kind. Bliss! A few days later, the frame arrived. I easily got it up the stairs and put together before anyone got home. And they're right, there's no squeaks or wiggles at all. It feels incredibly solid and it's about as high off the ground as the top of my old mattress was with a box spring underneath, so there's plenty of storage room underneath. And I mean real storage boxes, not those silly 4" inch high under bed boxes I use to have. After a couple weeks of singing it's phrases and having every visitor "lay down on it for just a couple minutes", a half dozen friends and family placed their orders as well! Soon we ordered the sheets and pre-ordered the pillows as well. The sheets are delightful, so soft and very stretchy. Yet, somehow they dont feel overwarm as you might expect, nor are they cold. Truly magical. Our pillows arrived yesterday. Suffering from acid reflux as well as neck and back issues, I think we've tried ever pillow out there. None have totally fit the bill...until now. The inflatable bladder makes my pillow just the right height to avoid reflux and sans bladder is perfect for my hubbies aches and pains. Another superior product. So happy are we, that were now getting the cushion so that my hubbies bony chimney will sit comfortably at last. At friends requests, I've been giving bi-weekeekly up dates regarding our comfort and satisfaction, so I imagine we've helped sell another have dozen in 2017. Have no hesitation. The Purple products and company are top notch. You can't possibly do better. *No one speaks of product packaging, but I feel I must in this case. Both the mattress and the pillows come in super thick clear plastic bags with sturdy zippers and superstrong purple webbing carry straps. The mattress is followed up like a sleeping bag. The product is easily removed and these bags are and will be in use for a long time. I am not exaggerating when I say that I would happily purchase additional ones for travel and storage. Even the sheets come in a super thick, magnetically sealed carton, that I'm already using to store dog toys and leashes. There is little to no waste with this company.