We've had the Queen Pirple for 2.5 months now. The mattress came shipped in cool packaging and was easy to set up. In general, we like the mattress. The only downsides have been (1) we've tried a few different sheet sets and none of them stay on the mattress very well. They slip off the corners easier than what we've experienced with other mattresses and (2) insleep pretty hot and it is normal for me to wake up completely soaked ever since we got this mattress. Even my husband gets night sweats now (didn't used to). The mattress is very comfortable (right combination of firm and soft), but we're just so hot! Overall, good but not great.

I'm very pleased with my Purple purchase! Love the floating feeling I get when I'm still and breathing. The ordering experience was excellent and there was good communication (key) throughout the processing / shipping period. Somethings of note; living in a hot desert climate I was happy to find the bed stays very cool all over, and bounces back to maintain its shape thus far.

They were kind enough to send me a replacement but I don't know if I can trust foam mattresses anymore. They all seem to dip 1-2 years in. I guess that's why Purple decided to release a new mattress with springs because they last much longer. However I do really like how cool it sleeps so it's hard for me to get most other mattresses.

We both have had lots of body aches with our old mattress. My husband had very sore hips, getting out if bed was a challenge. Now he can get right up with no pain. I myself have no longer lower back pain or severe pain over my right shoulder blade. We are bigger people and this bed is absolutely perfect

Love everything I got! I ordered the base model mattress, harmony pillows, mattress protector and a set of sheets. I've got some chronic pain from a hip/Si joint injury that usually keeps me from sleeping, since sleeping on my Purple, if I wake up, I can go right back to sleep. It's soft enough on my sore spots and firm underneath to get me the support I need. I'm kicking myself for not purchasing a Purple sooner! I even got my kids pillows and they love them too. The sheets are super comfy, but can get a bit hot (but I'm always hot at night). AND that silly mini hand mattress/Purple tech thing you get with every item is a great anxiety reliever. LOL!!

It is just the right balance of support and squish for us. The pain I experienced with my last mattress (a way too old temperpedic) is drastically reduced and our new purple mattress also helps us sleep cooler. So glad we found it, and it was great that we were able to try it out in the store (MattressFirm) first!

Overall I was unhappy w/the experience bc I received a short King square mattress 2 times. A 2nd one was sent w/o the issue being resolved which is poor customer service. It was not easy to handle this mattress as it's quite heavy to carry up a flight of stairs and I went through The trouble twice. The 2nd time I even tried flipping it over and unzipping the cover which didn't work. The experience felt like a complete waste of time and effort. Before The Junk haulers came to pick up, your costumer service rep assured there would be 2 people coming. Well only 1 person showed up and my husband had to help and deal w/this mattress again. I'm very disappointed that I received a defective mattress twice which is too bad bc I actually thought it was comfortable. Customer service was responsive though and I received the full refund.

When we first got the bed we were excited to receive it based on the publicity on the TV several years ago. At first it was nothing special and actually not as comfortable as the bed we replaced. But things got worst over time. I have sleep apnea and have to sleep in one position on my back. The bed has become depressed where I lay on it. To get up I have to roll up, it is very uncomfortable at my age. In addition, if I don't sleep in the low spot the bed does not support me in a flat position as one side is higher than the other. Customer service has been terrible and I have been fighting with them for some time. They say "10 year warranty" but the fine print is "10 year limited warrantee". I have provided all the information to a woman by the name of Brooke with no response. I have called her on the phone with no response. I would strongly encourage you not to buy their bed. We do like the bamboo sheets and pillows, but the bed will have to be replaced.

I purchased my first original Purple Mattress when the company first came out. I purchased another in 2021 since I had to sell my first mattress due to a move. I don't believe this is the same mattress as when the company first started, its changed for the worst. It seems less supportive and feels as if I'm sleeping on a mattress topper, sinks and it feels like I'm sleeping on the base of my bed. I'm 5'9 and 145lb so I couldn't image if I was a larger, heavier set person. I'd like to return this mattress but noticed there is a fee to return. So I feel its not worth the cost or trouble to return.

Get a purple, you won't be disappointed. We have had it for a little over a year and we love the way we sleep. Thank you Purple for making an amazing mattress. We bought the original one and we are not disappointed one bit by our purchase. We highly recommend it!