Amazing customer service from start to finish. Had a small shipping issue and customer service was exceptional throughout the entire process. The mattress is unbelievable. I am a back sleeper and have always slept hot. My purple has changed my sleep in the most amazing way for the last week. The mattress is cool even to the touch and I sleep perfectly though the night. I am a Purple customer for life! Thank you!

my wife and i both have back problems. mine is due to being an over the road truck driver. my wife from all the hard work she had done as a kid. our old mattress would have us slow to get out of bed and sore and achy all day. we decided to try a purple mattress and have been able to sleep comfortable ever since. we can get out of bed with less aches and pains everyday. definitely a must buy mattress in our book

I bought Purple after trying another mail order mattress which was highly rated and was memory foam promoted to sleep cool. It did not. The Purple does sleep cooler than the previous trial mattress and cooler than the standard innerspring mattress that I had previously. I could use something that is even cooler still, but in the cool department, I don't think there's anything out there that would beat Purple.

I'm so glad I made this purchase! This mattress is amazing. We had just bought a mattress but it was way too soft and we both woke up with awful back pain. I saw your ads and knew right then we had to try it. I was so excited to get the bed and to truly feel it. It's been an awesome experience!

We had a pillow top mattress that was statring to have body imprints and was hurting our bodies. The first week with our purple mattress was an adjustment because our bodies were not used to being supported properly, now we sleep amazing and our bodies are not aching anymore.

I thought the memory foam portion of this mattress (that supports the grid) would be more firm. This bed sinks way more than I thought it would. I am not completely satisfied with this purchase. I am going to continue to try it out and hope for better results.

This is by far the best mattress I have ever owned. I normally have pain in the morning and my hips and shoulders. My lower back would hurt no matter what mattress I slept on. Now I wake up with almost no pain or discomfort whatsoever. It's only been two weeks. I used to wake up almost every hour, But after the first night, I sleep 5 to 6 hours before waking up. I can't recommend this mattress enough!

Cal king standard size is 72 wide and 84 long. The purple Cal king I got measured 72 wide and 80 long (at the bottom). In addition, the concave shape of the mattress makes the top of the mattress smaller, measuring 70 wide and 78 wide. This resulted having a gap of almost 6 inches at the top of the bed, pillows keep falling in that gap. I have notified purple and they have sent a new mattress, the new one is better but it still is 3 inches short. How is it possible that they have sent 2 defective beds in a row I have requested a refund.

If you are looking for a bed with a pillowtop feel, this is not it. If you are looking for a bed that is amazing on your back, this is what you should get. I've looked into the other brands, Casper, leesa, tuft and needle, helix, etc. But none of them or the people really talk about why the bed is better. What makes that memory foam different than the other? Idk and I don't think they do either. So that's why Purple stood out to me. I've heard a lot from my friends about their memory foam beds and how hot they get. My husband gets hot, and I get cold. That wouldbe horrible for us. Hence also why I was looking for another kind of bed. Purple became that bed. The gel top design was fascibating to me. It doesn't get hot but is firm enough to cradle your body. I recently had hurt my back and got diagnosed with arthritis in my lower back due to a slip disk I had a couple years back. Let me repeat it is not a pillowtop, it doesn't feel like a cloud. But it holds and supports you in an the right places. It does not put any strain on any bit of my back and lets me wake up refreshed and pain free. My husband loves it as well because he doesn't get hot anymore. And the moment our dogs laid down.. They have gotten more than comfortable and stay in bed whenever they have access. Highly recommend it.

My wife and I found this mattress just ok. It was too firm for us. We are both side sleepers and had shoulder and hip pain even after a month. I really liked how cooling the gel was. You could almost feel the heat being pulled from your body. My wife is always cold so that was another big strike against it. A very nit-picky complaint is the wavy pattern on the cover is intense and you can feel it really well under the sheets. I also wish there was some cording or other support for the edge. The edges are sorta saggy and you can't get that crisp sheet look.