Dear Wrecker, We are sorry to hear about the performance concerns you’ve experienced with your ASUS TUF Gaming BE9400 router, including inconsistent speeds, limited range, and results that did not meet your expectations after upgrading. We sincerely regret that your experience did not reflect the standards of quality and performance we strive to deliver. To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2603005890-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support [Wireless Router] How to improve Wi-Fi Connection: https://www.asus.com/support/faq/1047919/