Customer reviews for Lifetime 7' x 7' Outdoor Storage Shed, Gray forNice shed but the Sam's needs to do better.
I would never recommend to order a big item that has to get delivered by the 3rd party delivery service EFW ever again. First of all Sam's dropped the ball on scheduling the shed on the date I selected (delivery date 6/29) when I made the purchase, (purchase date 6/15). Sam's decided to ship it out on the date it was suppose to get delivered. So I decided to contact EFW on 6/30 when the shed never showed up and they told me that they didn't receive the order until 6/29 (which was the day it was suppose to get delivered). They then told me 5 to 7 days from that point. I then decided to call Sam's, which of course was an AI operator. It took a bit to actually get to talk to someone and when I finally did, the woman I spoke to was very nice but didnt really give an actual answer as to why the order slipped through the cracks. The order took the full 7 days and the updates were horrible. I signed up for the text messages and maybe got two. Then finally on the 7/8 I got an email stating it would be delivered on 7/10, only to come home from work on 7/8 to it sitting on my sidewalk. Sam's needs to do better with big delivery purchases, putting the orders though properly and with who they get to deliver. My review on the actual shed is good though. The assembly was fairly easy to comprehend. You will need two people for sure to put it together. Worth it for the price since I purchased it on instant savings.
We're sorry to hear about the issues you had with the delivery of your new shed, but we're so glad to hear that you've been enjoying your shed so far. If there's anything we can do to help, please feel free to reach out to us at reviews@lifetime.com. *DC
unboxed the shed and took out all the pieces to realized the box is missing the first bag of parts needed so now waiting on lifetime suppport to reply
We're sorry to hear about the missing parts for your new shed. Our customer service team would be happy to help with this and can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). *DC
No happy at all with the quality of lifetime shed
We bought the shed 3 weeks ago to make additional space for garden tools, the directions weren’t that clear it took over 6 hours and one of the door is warped and doesn’t work as designed, leaving a big gap. So frustrated after so many hours of work to end up with this problem!! I very disappointed.
We're sorry to hear about some of the issues you ran into with your new shed. Our customer service team would be happy to help fix these for you and send you any necessary replacement parts. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). *DC
7X7 SHED
I absolutely love this shed. It is sturdy and worth every penny I paid for it. Putting it together was easy but some parts do require 2 people. We bought another shed last year and spent twice the money and it is a piece of crap. We plan to purchase another one of these next year.
Very well designed product
Let me clear the air about assembly time.My wife and I spent 6 1/2 hours at a leisurely pace to complete assembly. There isn’t anything requiring great physical effort to assemble. We found a video on you tube for our exact model which was extremely helpful. I would have given a five star rating if it weren’t for two things. The first is the printed instructions.Each page lists the parts and hardware required for each page of assembly. The problem we had was identifying those items. Not so much the parts, but the fasteners. The pictures of the fasteners is helpful on each page, but a description would have saved us an immense amount of time. I realize they were referenced by an identifying number, but that still left doubt as to which screws were to be used. A brief description such as “use screw ADZ screw size 1/4” by 1” or whatever that particular screw size was, would eliminate the worry of possibly using the wrong one and putting a screw through the wall or roof creating a hole. We spent a lot of time choosing the correct fasteners. The other item we were disappointed with is, both front corner pieces changed color on the corners when following the instructions to fold them to make the corners. I don’t feel as though there is any structural compromise, but is certainly takes away from the beautiful quality of the building. This is a very attractive building and looks very expensive, except for where the gray turned almost white when we folded the two panels..What we do like is it is well designed with all the fasteners being installed from the inside eliminating exposure to the elements. Also we believe as good a fit as all the parts have, bees and mice will not be able to get in. We recommend you purchase if you want a quality building.
Not a good review
I do not recommend this product based on my experience so far. The instruction manual is poorly written and does not clearly explain how to assemble the parts or which nails, screws, and other hardware should be used at each step. It would be much more helpful if the manual included clear, step-by-step instructions with detailed illustrations and a complete list of all the materials needed for assembly. I’m hoping the product itself turns out to be good, but if I continue having issues because of the unclear instructions, I will be returning it. Please improve the manual so future customers have a much easier assembly experience.
Thanks for your feedback. We do have a helpful YouTube video available for this shed that should make assembly easier for you. Here is the link: https://youtu.be/9ftVipn3emI?si=t2_vYkpWW_0JW_rx. If you have any other questions, our customer service experts would be happy to help. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).
Nice looking Shed
I bought this shed and built an oversized concrete pad 8’ x 8’ for it I wish they had extra screws, I for short quite a few ADZ x 8, ADVx 6, ARVx 1 and HDW x 2 (clips). 2 AHS end plugs for tubes were for smaller tubes and would not fit the ends of tubes they were for. At 72 years, this took 8 hours with a helper to install! It’s a nice shed and my wife likes it.
poorly engineered plastic warped instructions poor won’t assemble right
We are sorry to hear that you are not happy with the purchase of your new shed. We would be happy to replace any warped/damaged parts you may be needing. Please reach out to us via email at reviews@lifetime.com so we can make this right for you. *DC
Fairly Easy to Assemble
We bought this shed in May to replace a chicken coop. After I leveled the ground, I built a foundation of treated lumber and a plywood floor. The assembly was easy enough, but when I tried to install the skylights, they were too long. I double checked the instructions and even had my wife and neighbor check it out to make sure I wasn’t missing something. We all agreed the panels were too long. After trimming 1/2 -inch, they fit like a charm. So far the only issue we are having is that we are getting water leaking from outside on the perimeter of the walls on one side of the shed.🤔 The walls are dry and there are no leaks from the roof. The base sits about 4-1/2-inches above ground, so I have no I sea where the water is coming from. Other than that, the shed is a definite upgrade from our old coop.
Instructions are horrible!
Just got done assembling the shed and boy was it a nightmare. The shed itself is good and is everything I wanted. It’s the instructions of putting it together that made it take longer than needed. None of the hardware was labeled, only the plastic parts themself were labeled. But if the parts woulda been labeled prolly coulda got it done in half the time
We're sorry to hear about the frustration you experienced while assembling your shed. We do have a YouTube video available for this shed to assist with the assembly process. Here is the link: https://youtu.be/9ftVipn3emI?si=98E0d0FeCra9ok99. Our customer service team is also happy to help with any questions you might have. They can be reached through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).