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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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3.8 out of 5 stars
stars5,714 ratings5,654 reviews
  1. 5 stars42% (2,410)
  2. 4 stars25% (1,408)
  3. 3 stars17% (956)
  4. 2 stars8% (435)
  5. 1 star9% (505)
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Showing 3,451-3,460 of 5,654 reviews
Mar 4, 2026
Macem
4 out of 5 stars review

Interface issue

It took quite a bit of effort to sort out the interfacing between TurboTax and my Merrill Lynch accounts.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 28, 2026
taxexpert133
4 out of 5 stars review

Meh

Struggled to upload data. Ridiculous that you would ask $45 to use my federal refund to pay for the state filing

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 1, 2026
AMY987
5 out of 5 stars review

Turbo Tax is great

Turbo tax is very easy to use to file taxes. The step by step software is so easy to use. Would recommend

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Mar 25, 2026
gjo3
4 out of 5 stars review

Very good.

For the most part easy to use. There have been a few topics that were hard to understand, especially with K-1 forms.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 29, 2026
DifferentOne01
1 out of 5 stars review

TurboTax never again

This is the last year I am using turbo- tax. The program got locked up on forms, could not get back the step by step instructions.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 31, 2026
MukeshPrabhakar
4 out of 5 stars review

TurboTax SW and their representatives are awesome!

Support is very good, representatives know their subject intricacies, were able to answer complex questions and scenarios

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 26, 2026
Tax year 2025 rating
4 out of 5 stars review

Great product, but include 1 state tax W/O charge

TurboTax is an excellent product. I would recommend that the cost of filing of one state tax be included in the cost of the product

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Feb 24, 2026
JoeSinWi
5 out of 5 stars review

Turbo Tax Deluxe

I had problems with Turbo Tax Deluxe Desktop. This turned out to be a problem with my PC. Turbo Tax support helped me. Thanks

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.

Apr 15, 2026
lulu xu
1 out of 5 stars review

does not allow me to efile state return

does not allow me to e-file state return. keeps saying my credit card cannot go through. however the issue is definitely with turbotax desktop

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 18, 2026
ABC Robert
4 out of 5 stars review

Mostly excellent

Turbotax mostly worked well for me, but I did have problems with entering the OID on TIPS. See comments below.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.