Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
Sort by |
Showing 281-290 of 5,609 reviews
Apr 15, 2026
Geoph
5 out of 5 stars review

TurboTax makes it easy and super fast!

TurboTax makes it easy and super fast!! (Except for refusing to run on Windows 10. Had to dig into my BIOS to turn on TPM 2.0.) They even download and process every detail from my broker. (It would take me at least a week to go through all that manually!)

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 15, 2026
EffUIntuit
1 out of 5 stars review

Turbotax is a plague on the US Tax Industry

Your software is a plague on the US Tax Industry. You should feel horrible. This company needs to burn to the ground. You filed the forms incorrectly requiring me to go in and fix it manually. You have spent millions lobbying Congress to keep the US tax code complex so people need your software. You have actively fought against the IRS creating a free direct filing system. Your interface asks confusing questions that can lead people down the wrong path.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 14, 2026
venus kalona
4 out of 5 stars review

Glitch City

A lot of glitches for tax year 2025. Multiple times the application would launch and then quit, not opening without restarting computer. Consistently attempted to add Canadian fund information even when indicating "no" to living anywhere outside of USA. In past versions, updates were frequent but this one had maybe one or 2 and then nothing (updates seemingly necessary, see above). Frustrating.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
KTM in Cali
3 out of 5 stars review

Desktop purchasing and registration problems

Purchasing the desktop version of turbotax was a pain. I don't want to do my taxes on line. All links pointed to the online version. I was not able to purchase directly from my online account. I had to go to the website directly. The registration of turbotax did not work correctly and had me use up one of my available installations every time that I logged on. I am wondering if TurboTax needs to be run as Administrator? I did see some forum comments related but they were for TurboTax Canada. Other than the above issues, TurboTax continues to be easy to use.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
Tinack 26
3 out of 5 stars review

Frustrated with the 2025 TurboTax product

I have used Turbotax for many years. I found filing my taxes with your product extremely difficult this year as the returns that I originally created kept being marked as corrupted when I attempted to return to them. I eventually ended up filing my husband and my return using the on-line version of the program after several attempted using the desktop version. When I filled my son's return he never received confirmation of the returns being accepted or rejected by the federal and state tax authorities. I ended up refiling his return as we couldn't determine whether his returns had been accepted. This resulted in a double filing fee for his state taxes! I am very frustrated with this years product!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 16, 2026
SJP1234
3 out of 5 stars review

BA few bugs need to be resolved.

I don't like the fact that some of the data from my Fed taxes did not automatically transfer to my State taxes. I also had an issue where the State process required me to choose a second state with income from the second state even though I clearly stated, in the beginning, that I lived in this state for the entire year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 15, 2026
trainedByTurboTax
3 out of 5 stars review

Makes you a tax expert!

Thanks to AI tools like gemini, chatgpt, claude, I was able to get through using turbo tax much faster than previous years where I had to scroll through dozens of community forum answers to figure out things. 1. If your smart check found an error - why not have the UI take you to the section where the problem was found? How helpful is it to just ask Enter State for 2619: ____ ? Also Why do you have to make Backdoor Roth conversion SO INSANELY CONFUSING?

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
RLCNDC
5 out of 5 stars review

A live person is better.

Had to utilize a tax expert - not for any tax assistance per se, but I could not e-file our returns. The linkage to pay the fee to e-file for CA was linked to your tax Assistance feature, which was declined. As it turns out this prevented up from e-filing and accepting our banking info. My recommendation is to make the features separate. I was concerned if I waited until the last minute, I might not have filed on time.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 13, 2026
Jlomba
4 out of 5 stars review

Leave a trail

Need to know, in the calculations, what numbers that you entered are being used. I didn't see anywhere, as the system walked me through, the payments I already to the feds and states being taken into account to come up with what I owe. It should be easy to follow where the numbers you inputting are going.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
IwantArrows
3 out of 5 stars review

Arrow thru to Change

Systematically the layout is very annoying. If I have forgot to add say an item to my Schedule C. Painful process to get back thru the interview every question has to be answered again...my initial answers are not saved. I wish I could arrow thru quickly like a web page set up. I'm sure I could just do the change in the form like an override, sometimes the program won't let me do it this way.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855