I am a little disappointed because I have been using TurboTax for several years, but this year, when the information was transferred from last year's file, the middle initials of taxpayer and spouse got cramped into the last name, getting to be the first letter of the last names. I didn't notice and the the IRS rejected the return. It just make me doubt about anything else that I could be missing if I don't double check.

I have been a TTuser for more than20 years. I always purchase the program in mid November for trial runs and do end of year tax planning. This year the program was totally useless and not ready for use until mid/late January. I used on line TaxAct for my end of year tax planning. If TaxAct can be ready on time, then whats wrong with Turbo tax??? Changes in the interface this year were not intuitive. Overall.. a huge disappointment

Very good process but just a couple of snags. Myself and others seem to have gotten hung up on the "Canadian pension" issue that may need to be corrected. It appears out of nowhere. See comments. Also there was a note to determine my Capital Loss Carryover for the state return. But there seems to be no help notes offered.

Some helpful features but lazy software in some ways. Should make live advice free when software has no explanation or steps. CA state capital loss carryover question for example. Divide between desktop and online products is mysterious and frustrating EVERY SINGLE YEAR. I should be able to use both for one price. Can never remember which one to use. Tedious, especially state return which you barely help with yet charge extra to file?

After waiting until the problems with Form 5695 were resolved, we were able to file our federal return in late February. While that is an acceptable time frame, it was frustrating to deal with the delay. We had to research the issue on the Turbo Tax Community to learn what the problem was and the time frame when it was due to be resolved.

I am extremely unhappy TurboTax requires I pay a $25.00 fee to file my State Taxes. You cannot print your taxes for submission ion NY, you have to efile if software used. This ieven contradicts statements made in the software that the efile price must be included in the software price according to NY law. If there is any way I can use something else next year I will.

I love TurboTax. Long time user. Generally easy to use. This year, when completing severaln 1099 forms, I noticed that when I started it knew I had 1099s from prior years, and listed choices to pick from. The list was too general, in that I had multiple 1099s from the same brokerage, but the list was not specific, so when I clicked on a 1099 to complete, I did not know which one was going to open. When I clicked I opened a pre-populated form. I started my taxes before all my 1099s were received, so I felt I had to hunt for the specific 1099 that I wanted to complete. Eventually I got them all completed.

TurboTax put a 0 on a line 27a profit and loss for energy efficient commercial building deduction which triggered a requirement to file form 7205 and mail the return in. I could not efile. I did not put that 0 on the form. I have no energy efficient commercial building and there is no way to remove the 0 so I can efile. What a waste of money and time.

I am very disappointed that you did not have ItsDeductible for the charity deductions. What was in its place was a real pain to use. Also received an erroneous message on the payment screen for $45 for premium service so I had to call Turbo Tax and then wait a long time before being helped. The support person was excellent.

Donations were not up to speed. Had to guess at donations amounts because the table to get better accuracy wasn't there. Other things were difficult. Then I purchased the desk top version so I could file five returns as I help my nephew, brother, and sisters. After filing two returns it said I reached my limit and I was supposed to have five returns to file and did not reach my limit. So frustrated as I feel like I am getting ripped off.