I have been using TurboTax since 2003 and frankly, the product just keeps getting better and more user friendly. Keep those improvements coming Intuit!

i can't print just state.... then made a mistake and couldn't efile state...it stinks... bad bad .. i am so frustrated i make one change on state and all of sudden it is a mended when i haven't even filed it..

On-line support very helpful and responsive. However very disappointed that the feature to upload significant supporting documentation is no available via the purchased software as opposed to the on-line.

Manipulation of customers to use a cloud based product; Impossibility of working from last year's return which negates all reasons for using the Intuit products in future years!!!!!

The software does not handle data corrections well - it doesn't "clear out" the data fields properly when I re-enter or delete data. The directions for entering Schedule K-1 data, and especially Virginia VK-1 data, were unclear or non-existent.

Impossible to get a copy of e-filed returns from TurboTax if own date is lost. This makes no sense. My computer was damaged before I had made a backup copy on another device. Help information not always easy to find.

I have been using TurboTax for decades, however this time I am not positive that TurboTax correctly did my taxes. Hopefully I will not be audited as I was in a rush to complete.

I have already done this. Disappointed in the ease of figuring natinal taxes. Ultimately filed and seems ok. Jury is still out on the state review. Insufficient information and an inaccurate state tax return. I'm still working on the latter.

It is to buggy. Wouldn't allow me to e-file the federal form. Probably because I couldn't e-file my MA form. I was stuck in an endless loop trying to e-file.

You do not facilitate paper filing of state tax. The instructions assume I e-filed. That's a problem. I found that to get the instructions for paper filing of state it was necessary to decline e-filing the federal return. That's stupid.