We're delighted to hear how much you've enjoyed your fan! It's wonderful to know that it helped keep you cool, reduced outside noise, and provided reliable performance for three years of near 24/7 use. We also appreciate you sharing your honest experience and continued confidence in Lasko by purchasing another one. Thank you for your support and for taking the time to share your feedback. We're happy to hear that this has been your favorite Lasko fan!

Thank you for your response. I'm sorry to hear that the unit only lasted a couple of years. I understand how disappointing that can be, and I'd be happy to help. As a troubleshooting step, please try resetting the unit: Turn the unit OFF. Unplug the unit from the power outlet. Leave it unplugged for 10-15 minutes. Plug the unit directly into a wall outlet. Turn the unit back on and test its operation. If the issue persists after completing these steps, please contact our Customer Service team for further assistance: Lasko Products: Contact Us https://lasko.com/pages/contact-us We appreciate your patience and look forward to assisting you further.