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Customer reviews for Member's Mark Oversized Inflatable Sofa Pool for
Member's Mark Oversized Inflatable Sofa Pool
2.3 out of 5 stars
stars
58 ratings51 reviews
  1. 5 stars29% (17)
  2. 4 stars3% (2)
  3. 3 stars0% (0)
  4. 2 stars7% (4)
  5. 1 star60% (35)
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Showing 21-30 of 51 reviews
Jun 29, 2026
Reviewer name: Shelby
1 out of 5 stars
1 out of 5 stars review

HORRIBLE EXPERIENCE

Put the pool up and within two days had a hole in the seam. I contacted customer service and they refuse to print me a return label because I curb side picked up in store. I explained that the pool was completely out of stock and a store is over an hour from me so it would be very hard to get it back to a store for a return when they could send me a label. Customer service said their hands were tied and the only way to return it would be in-store. If I would have bought online they could make me a label. I purchased the pool online I only picked up from the store! Also getting a hole after two days in the seam is terrible! DO NOT WASTE YOUR TIME OR MONEY.

Helpful?12UPENOAR7X718175414063
reply from Customer Service

We stand behind our products. If there is anything we can do to help or if you have any questions or concerns, please contact our customer service at 1-855-903-8883 (toll-free) or email us at service@sunpleasure.com and we'll be glad to help

May 22, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Doesn’t hold air

My daughter bought me this for Mother’s Day but does not hold air! Literally deflates by evening daily. Haven’t been able to use for that reason. Can’t find hole. Just doesn’t hold air. Disappointed and returning. 😓

Helpful?12UPENOAR7X718175414063
reply from Customer Service

We stand behind our products. If there is anything we can do to help or if you have any questions or concerns, please contact our customer service at 1-855-903-8883 (toll-free) or email us at service@sunpleasure.com and we'll be glad to help

May 16, 2026
Reviewer name: LTerry
1 out of 5 stars
1 out of 5 stars review

Seams of the pool not thick enough.

I loved the pool at first. One week in and a small hole came up on the seams of the pool. You can tell it is just a manufactured from the make of the pool. Not worth $140 if the seams of the pool aren’t thick enough to last more than a week.

Helpful?12UPENOAR7X718175414063
reply from Customer Service

We stand behind our products. If there is anything we can do to help or if you have any questions or concerns, please contact our customer service at 1-855-903-8883 (toll-free) or email us at service@sunpleasure.com and we'll be glad to help

Jun 1, 2026
Reviewer name: Good
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Oversized pool doesn’t hold air

Doesn’t hold air

Helpful?12UPENOAR7X718175414063
reply from Customer Service

We stand behind our products. If there is anything we can do to help or if you have any questions or concerns, please contact our customer service at 1-855-903-8883 (toll-free) or email us at service@sunpleasure.com and we'll be glad to help

Apr 26, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Fun for the whole family

This thing is MASSIVE! Two coolers on each side takes this to the next level with beating summer heat! Can’t wait to host next!

Helpful?12UPENOAR7X718175414063
Aug 19, 2026
Reviewer name: DYCIE
1 out of 5 stars
1 out of 5 stars review

I purchased this pool in May (before it sold out as it was becoming popular on tik tok). I didn't open the box and inflate it until August. The day I inflated and filled it up was in preparation for a gathering the next day. I thought all was good until the next day my friends and I went to get in and there was no water. Basically it has holes in it straight out the box. The leak is a slow leak so I was able to fill it up and still enjoy it, but my water bill is going to be sky high. It's so cute and perfect for my back yard, but what a waste.

Helpful?12UPENOAR7X718175414063
reply from Customer Service

We stand behind our products. If there is anything we can do to help or if you have any questions or concerns, please contact our customer service at 1-855-903-8883 (toll-free) or email us at service@sunpleasure.com and we'll be glad to help

May 29, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Perfect lounge pool

This pool is perfect for lounging around in or out of the water, the cup holder placement is well thought out. We’ve only used it one weekend but it held up nicely and we even did a movie night with it, using our projector. I’m not sure who loves it more, the adults or the kids.

Helpful?12UPENOAR7X718175414063
May 23, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Sturdy, cute pool!

This is such a great pool for the price! It is incredibly sturdy and can handle my pups jumping in and out and lounging on the couch! My only complaint is that I can’t seem to get it inflated enough to keep from severely sinking down when sitting on the couch! I would love for it to be more firm. It is very handy that it includes a drain plug! I love the pink too!

Helpful?12UPENOAR7X718175414063
Jun 14, 2026
Reviewer name: TERI
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pool Review

My granddaughter's absolutely LOVE the pool!!

Helpful?12UPENOAR7X718175414063
May 20, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

I purchased this 3 weeks ago and still no shipment or tracking number …. Every time i call customer help i get hung up on . My kids are so disappointed. Arrival time says first week of may and we are going into June .

Helpful?12UPENOAR7X718175414063
reply from Customer Service

We stand behind our products. If there is anything we can do to help or if you have any questions or concerns, please contact our customer service at 1-855-903-8883 (toll-free) or email us at service@sunpleasure.com and we'll be glad to help