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Customer reviews for LG 23 cu. ft. Counter Depth Refrigerator with Instaview for
LG 23 cu. ft. Counter Depth Refrigerator with Instaview
4.3 out of 5 stars
stars538 ratings538 reviews
  1. 5 stars63% (339)
  2. 4 stars21% (113)
  3. 3 stars7% (38)
  4. 2 stars3% (15)
  5. 1 star6% (33)
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Showing 141-150 of 538 reviews
Jul 31, 2022
BigDaddy63
5 out of 5 stars review

Verified Purchase

Awesome Refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about 3 weeks ago. This unit has a lot of neat features. The Wifi Capability to monitor the temp, ice and filters is pretty cool. The door in a door is convenient. The craft ice is new feature for me and is fun for parties. It did take 48 hours to make its first load of ice but was able to freeze and cool items in less than 4 hours out of the box.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jun 12, 2021
Wols21
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] We wanted a new fridge with French doors and had looked for a long time. When we saw this model, it had all the features we wanted and more. Features we love: door in door; “4th drawer”; roomy shelves; deep produce bins; ice maker; water/ice dispenser; and overall appearance. Everytime i open the fridge, I am so happy we decided on this model.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jan 31, 2021
Cathy68
5 out of 5 stars review

Verified Purchase

Why Didn't We Purchase This Sooner!

[This review was collected as part of a promotion.] We love this refrigerator and don't know why we didn't purchase it sooner!. The space is amazing. The interior lighting makes it easy to see inside and provides the ability to customize the height of the shelves. The center drawer helps organize cheeses and meats with easy access. The design of the middle drawer and freezer handles make it easy to pull them open. I read reviews about a problem with the size and amount of ice cubes but this has not been an issue. Plenty of ice and always available. I could go on but obviously this was a great purchase.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jun 6, 2023
Greg Siok
4 out of 5 stars review

Verified Purchase

Great fridge/freezer concept but I'm having issues

[This review was collected as part of a promotion.] I like the look and features of this LG fridge but I've already had warranty replacements of the ice maker, condenser, coils but I'm having an issue with no ice production and lack luster freezing in the freezer.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jan 26, 2022
ChrisandSue
5 out of 5 stars review

Verified Purchase

An elegant and truly smart refrigerator

[This review was collected as part of a promotion.] Received this refrigerator three weeks ago and really enjoy its features… the crafted ice comes out perfect and clear, the standard ice unit delivers well and has quick recovery and it’s hidden out of site. The variable function middle drawer works extremely well switching from freezer to chiller as necessary. The glass compartment door is very handy and functional. The design is beautiful and the handles are sturdy and respond well. The unit is very quiet… we can never hear it run or cycle on and off. Really happy we spent the money on this purchase.

Review from lg.com
Helpful?4C2SR612US9318173558914
Feb 26, 2024
Scott 67
3 out of 5 stars review

Verified Purchase

Refrigeration not what I expected.

Love the overall design and function of this fridge. What I don’t like is the fact that it will not cool the topside of the fridge to its lowest setting. I I have fridge set at 33 degrees I have a digital thermometer inside that reads the high and lows of a 24 hour day as well as the current temperature. I would not and do not expect for the daytime temps to necessarily get too 33 degrees, but I do expect that it would overnight. Typically runs between 35-43 degrees. Which meets FDA requirements for refrigerated foods. Still it should keep food cooler than it does. Yes it is pulled away from the back wall has plenty of circulation.

Review from lg.com
Helpful?4C2SR612US9318173558914
reply from LG

Hi, Scott. Thank you for taking the time to share your feedback about your LG refrigerator. We're glad to hear that you love the overall design and function of the fridge. We understand that you're having issues with the top side of the fridge not reaching the desired temperature. No worries, we'll pass this feedback along to our product development team to consider improving the fridge's temperature control. In the meantime, you may visit this link as it may help with your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. If you have any further questions or concerns, please send us a private message on our social media platform at @LGUSSupport. `Liz

Aug 29, 2021
A Blessed House
5 out of 5 stars review

Verified Purchase

Great refrigerator and online products!

[This review was collected as part of a promotion.] We purchace the French door refrigerator a bout a year ago and it's so amazing! I love being able to purchase filters and water purifier online every six months without the hassle of trying to remember. LG does it all for you. Food stays fresh longer and there's less waste.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jan 22, 2022
Nickname Anonymous
5 out of 5 stars review

Verified Purchase

Quiet, 3 areas with custom temperatures, window

[This review was collected as part of a promotion.] Extremely quiet, except of course when making ice falling in baskets. 3 independent areas each with custom temperatures! The window we use for fresh flowers that last for weeks there. WiFi easy to setup monitors performance and usage. Great design, roomy inside. Ball ice is fun, but it cannot be entirely round, so do not expect that, and ball ice making is not so fast as regular. A separate icemaker on the top with the crashed ice option works well and fast. Extremely heavy, in case you need to lift it yourself. Would be a nice simple upgrade to add a proximity sensor to turn the light in the window automatically as one approaches it. Easily the best currently on the market, but of course also not cheap.

Review from lg.com
Helpful?4C2SR612US9318173558914
Oct 19, 2023
bglav
5 out of 5 stars review

Verified Purchase

Love it!

[This review was collected as part of a promotion.] What a great refrigerator. It’s perfect for our small family and looks great in my kitchen. There are so many new features that I’m learning about with the ThinQ app. The convertible compartment has been a perfect option for us. Everyone who comes to my kitchen notices it and they love the “knock knock” feature. The craft ice is also a hit when entertaining.

Review from lg.com
Helpful?4C2SR612US9318173558914
Nov 12, 2023
Domenico74
3 out of 5 stars review

Verified Purchase

Great Features, fair price poor quality

[This review was collected as part of a promotion.] I bought this a month ago and it’s exactly what we needed. However. I have 2 LG refrigerators and the one I bought 2 years ago and had a motor fan fail. The repairman said to expect the compressor to fail also. and the 2nd repairman I talked to also said the same thing. Neither would recommend buying. LG refrigerator

Review from lg.com
Helpful?4C2SR612US9318173558914
reply from Customer Care

We appreciate you sharing your experience with the LG refrigerator you recently purchased and finding it to be exactly what you needed. However, we also understand your concern regarding the motor fan failure on your LG refrigerator from two years ago and the warnings from repairmen about the potential compressor failure. It's disheartening when professionals advise against purchasing a certain brand based on their experiences. Your feedback is valuable to us as it allows us to gain fresh insights and explore innovative ways to enhance our services and future product developments. If you require any further assistance with your LG product, please don't hesitate to reach out to us privately on Facebook or Twitter (X) by mentioning @LGUSSupport. We would be delighted to assist you.