We are sorry your Febreze AIR was only half full. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. It may help to know that this is typically how aerosol containers are designed. The propellant that dispenses the product is a gas. We use 100% natural nitrogen as the propellant, and the nitrogen occupies the space above the liquid. The container has the proper amount of nitrogen needed to dispense the volume of liquid adequately. The weight listed on the package reflects the fill level of the liquid in the container. So we can help you get back to breathing happy, please call us at (800) 308-3279 Monday through Friday, from 9 AM to 6 PM EST.

We can certainly understand your disappointment, Jess, since we have many quality checks in place to ensure our products reach you in the best possible condition. We'd be happy to look into this further for you and see how we can best help. When you have a moment, please give us a call at (800) 308-3279.

This certainly isn't what we expect from our AIR Fresheners, since quality is super important to us, so we're sad to hear this, Nicole! This isn't what we want for you, so we'll be sure to share this with our team. If you want to chat more about this, you can reach us at: (800) 308-3279 - The Febreze Team