It's so frustrating to learn two of your cans of Febreze AIR didn't work for you, Sheri. Please know, our Quality Team is extremely engaged in our factories, making sure you only receive products in their best condition. While we're not sure what caused this problem, it would be our pleasure to make it right. We're here to talk and do just that every Monday through Friday, from 9 AM to 6 PM, EST. Dial 1 (800) 308-3279 and tell us more about this four pack, we hope you call soon.