While we can't be sure, we believe you were sharing your Febreze AIR 4 pack had cans which were half full. It may be helpful to know the space that looks empty really isn't, it's holding the invisible propellant, nitrogen gas. Your cans will spray as long as nitrogen is in the can. If there's more we can do to help, know we're by our phones every Monday through Friday, from 9 AM to 6 PM, EST. Just dial 1 (800) 308-3279 and let us know what you need.

Please know, MB, your safety is our highest concern. Learning the scent of the Febreze AIR you purchased led to this experience isn't what we expect. We only want you to enjoy our products. It may be a good idea to check out our Febreze LIGHT options. Visit our Febreze LIGHT webpage: https://www.febreze.com/en-us/products/scents/febreze-light-scent then, give us a call at 1 (800) 308-3279. We'd be happy to help you give one of these options a try. We're by our phones from 9 AM to 6 PM, EST every Monday through Friday. Call today!

We are really sorry to hear that your Febreze Air Effects nozzle stopped spraying! Our products undergo rigorous quality checks, and we strive to ensure they reach you in perfect condition. Sometimes, if the can is tilted or shaken before use, it can release excess nitrogen, which may cause it to stop working. There might also be a small amount of product left that cannot be dispensed due to pressure loss. Your feedback is important to our Quality Assurance Team. We would love to hear more about your experience and assist you further, so please call us at (800) 308 3279.

This is never the condition you should expect. We'd like to make sure you get to use each drop of your Febreze. When you have a chance, please reach out to us at (800) 308-3279.