We're sad to learn your 4 pack of Febreze AIR was damaged, Roxie. This isn't what we expect, since our Quality Team is very engaged in our factories, removing any products that aren't perfect before they ship out. It would be our pleasure to help you get the 4 pack you expect, just give us a call at 1 (800) 308-3279, Monday through Friday, from 9 AM to 6 PM, EST. Our goal is to help you "Breathe Happy" and we're here to make that happen.

The last thing we want is for the AIR Freshener to be too strong, so we're sad to hear this! If you'd like to share more, so we can help further, give us a call at: (800) 308-3279 when you have a moment! - The Febreze Team

We're sorry to hear that your most recent purchase wasn't what you expected, Tammy. Our Quality Assurance team takes many steps so that you get a pleasant scent. When you have time we'd love to help you find the product that's right for you. Please call us at (800) 308-3279 when you have time.