Denise, we're very sorry you're having this experience. Our Febreze AIR is an aerosol which uses a natural gas (nitrogen) as it's propellant. If you shake the can, or tilt it too far up or down when spraying, it will cause excess amounts of the gas to escape. Unfortunately once the nitrogen has been emptied from the can the aerosol spray will not work and any remaining product will remain in the can. If you have any questions for us, please give us a call at (800) 308-3279, so we can help you further.

We're very sorry you're having this experience. Our Febreze AIR contains a natural propellant gas. If the can is shaken or tilted up or down while spraying, excess gas will escape. Once the gas is gone, there is no way to dispense the product. Please give us a call at (800) 308-3279, so we can help you further with this.

This certainly isn't what we expect from our AIR Fresheners, since quality is super important to us, so we're sad to hear this, Nicole! This isn't what we want for you, so we'll be sure to share this with our team. If you want to chat more about this, you can reach us at: (800) 308-3279 - The Febreze Team