Skip to Main Content
Sams Club
Sams Club
Customer reviews for Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll for
Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll
4.5 out of 5 stars
stars4,983 ratings4,955 reviews
  1. 5 stars75% (3,718)
  2. 4 stars12% (603)
  3. 3 stars4% (207)
  4. 2 stars3% (147)
  5. 1 star6% (308)

Member photos

Sort by |
Showing 911-920 of 4,955 reviews
Nov 22, 2023
Sam2023
1 out of 5 stars review

SMOOTH & TEAR-IBLE. It looks like my cat shredded it. Oh, that’s right, I don’t have a cat.

What have you done? Why did you mess with perfection? “Smooth Tear?” It’s a far cry from “smooth” but you got the “tear” right. You may consider, “Shred and Tear”. It looks like my cat shredded it…oh, that’s right, I don’t have a cat. You had it right with a straight cut. Please discontinue your “Smooth Tear-ible”

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Customer Care

Thank you for your review. We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If you have anything else to share, please give us a call at (800) 777-1410.

Dec 21, 2021
jordannw3
5 out of 5 stars review

I mean, it’s toilet paper so what’s there to even say lol. It works and gets the job done. Isn’t too thick but not too thin. It isn’t scratchy or crumbles into bits and pieces like that garbage one ply toilet paper that feels like your using a piece of actual paper.

Review from influenster.com
Helpful?5CSKNGYXTUHW17984614054
Jan 11, 2017
DalekNinjaPixie
5 out of 5 stars review

Never Alone

[This review was collected as part of a promotion.] I have tried so many different kinds of toilet paper in my life. I am not too picky, but I have found that I do enjoy a soft clean. Something that is durable, where I do not feel like I need to use half a roll just to protect my hand. Charmin Ultra Soft is the perfect match for me. We don't have to user usee toilet paper and never feel like you are wiping with sandpaper. No lint, no leftover paper stuck to you. And best of all no clogged toilets.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 25, 2014
domino
1 out of 5 stars review

Where did the paper go?

I was astonished to find out that the width of the roll shrunk by half an inch. To me this is cheating in broad daylight. I could understand if the price shrunk too, but it didn't. It is one of the most expensive toilet paper with the smallest amount of paper. I am going to return it and hope others do too. They need to understand that consumers are not stupid.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jul 2, 2024
MRobinson
2 out of 5 stars review

Please fix the perforations so the sheets tear where they should.

The "BETTER TEAR" feature you recently added has turned into a horrible idea from my perspective. At first, the wavy line of perforations was fine but I did not see it as much of an improvement. Now, the product I have been getting in the stores leaves a lot to be desired. The sheets seldom if ever tear where they are intended to because the perforations are too shallow to do any good. The result is a piece of tissue that is either too small, too large, or just an odd-shaped patch that is totally worthless.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Customer Care

We know how bear-y important it is to get a smooth tear, and would like to help. Please know, there are many quality checks in place to ensure our products reach you in top condition, and we would expect our Ultra Soft Smooth Tear to tear at the perforated line. So that we can help you further, please give us a call at (800) 777-1410.

Feb 14, 2017
MsDavis
5 out of 5 stars review

I love this toilet tissue.

[This review was collected as part of a promotion.] This is by far the softest bath tissue that I have ever tried. I really like that it does not leave particles behind. I love that it is very absorbent. I love that it lasts longer than most other toilet tissues out there.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Feb 16, 2014
Cyrena
1 out of 5 stars review

Quality is deteriorating over time...

I used to buy only Charmin...I'm talking about years worth of purchases. However, recent quality changes have forced me to reconsider what brand I should purchase in the future. I understand that economic changes have most likely contributed to narrower rolls, but the shredded edges, difficulty of starting a role without sacrificing additional squares, and the addition of a floral pattern changing texture made the diminished quality too much to bear, no pun intended. P & G has been my go to company for everything from Tide to Dawn, to Bounty. I looked on this site months ago and saw all of the related complaints and thought, they will respond to this surely. However, it seems that these concerns have fallen on deaf ears, or since written were disregarded by turning a blind eye. So I've decided to share that I have sadly gone to a competitor, thus making my stand at the register. The new brand is not quite as absorbent, however all other factors would be considered superior in comparison. Sorry to have to leave you behind...

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 17, 2015
christie0649
5 out of 5 stars review

My new favorite TP

[This review was collected as part of a promotion.] I received my bzzkit today that contained the Charmin ultra soft. I opened it immediately and replaced my current rolls with the Charmin. I have always purchased the store brand 1000 sheet toilet paper rolls. I just felt as if I was getting my moneys worth with that. The first thing I used the Charmin for was to blow my nose. It only took THREE squares, and NOTHING leaked through. It was so soft that it didn't bother my nose at all. It actually felt soothing. It is very absorbent! It took way less when I went to the bathroom also. I found that I used much less than the 1000 sheet paper I had in the bathroom previously. I'm not sure of the price the Charmin runs in the stores, but I feel that the extra $1 or so would be worth it. My entire family has used the Charmin today. As of right now, it's looking like Charmin may be our new go to. In the picture you can actually see how much larger the Charmin is compared to the store brand 1000 sheet roll. It's so soft and fluffy, but doesn't leave an uncomfortable residue behind when you use it.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Feb 15, 2015
snoangel007
3 out of 5 stars review

Charmin Ultra Soft....and linty

[This review was collected as part of a promotion.] After nearly completing our first roll, I'm sorry to report that I'm not a fan. I feel like I need to use more not less as they claim and also it leaves little fluff balls behind. It is however pillow-y soft. If I were looking to snuggle with my tp and not get clean then this would be my pick. I do like it for emergency nose blowing or wiping babies nose and tears.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from CR

Hi, we are sorry you were unhappy with our product! We will share your feedback with our team and hope to make this better!

Feb 14, 2015
ronnalah
3 out of 5 stars review

Your tushie will thank you.

[This review was collected as part of a promotion.] But your pocketbook won't. We use a lot of toilet paper in our house. A LOT! And, to be honest, I can't see a lot of difference between the Charmin Ultra Soft and the 32 rolls (of the house brand) I buy at that big box store. The Charmin is definitely marginally softer. But the rolls are smaller and the cost is greater. I just can't justify buying this when I can get a product that is just as good for a whole lot less money.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from CR

Thank you for your feedback! We are sorry you weren't fully satisfied with our product. We will share your feedback with our team and hope to make this better!