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Customer reviews for Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll for
Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll
4.5 out of 5 stars
stars4,985 ratings4,957 reviews
  1. 5 stars75% (3,721)
  2. 4 stars12% (603)
  3. 3 stars4% (206)
  4. 2 stars3% (147)
  5. 1 star6% (308)

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Showing 3,111-3,120 of 4,957 reviews
Feb 6, 2015
Greenie
4 out of 5 stars review

Great product - please make wrapper recyclable

Charmin is really soft and I love the larger rolls that last a longer time. My only other comment is that I hope you consider making the outside wrapper out of recyclable plastic. Thank you.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Mar 14, 2020
RiSi6714
3 out of 5 stars review

Seems this product has changed

I have purchased Charmin soft for many many years now and it has changed. It is certainly not as 'soft' as it used to be. Whatever changed I wished you would change it back. Not looking forward to trying another product.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Charmin

We can't thank you enough for your many years of loyalty. Using Ultra Soft should be just like sitting on a cloud. We'd like to get you back to enjoying the go, so when you have some free time, please reach out to us at 1-800-777-1410.

Jun 3, 2014
Papa
1 out of 5 stars review

Why make Mega Rolls?

Why would Charmin make Mega Rolls that will not fit on a standard holder? Now I cannot find an extender and our holder is useless until we have used 1/2 the roll. Stupid idea.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from CM

We know that with the new upgrades, our rolls may fit a little differently on your TP holder. We hope that you’ll find the quality of our TP has only improved. We hope that you’ll continue to choose us and keep us on your TP holder.

Feb 16, 2015
Lantarose34
5 out of 5 stars review

Just the Best Toilet Paper

[This review was collected as part of a promotion.] I think Charmin Ultra Soft was the best toilet paper that I've ever used, so absorbent, strong, and soft. I have never purchased this before, but will from now on.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 31, 2015
yvettesdreams
5 out of 5 stars review

ultra charmin

[This review was collected as part of a promotion.] What a great product my family loved it. Very very thick and soft. Used much less. Would definitely recommend it.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Mar 4, 2024
Sore
2 out of 5 stars review

Less soft

It used to be very soft. Now it’s scratchy and rough on my lady parts. I’ve used charmin soft for years and this is a definite change. I need to find something new.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Customer Care

Sorry you felt this way about the softness of these rolls. Safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing the use of the product. Please give us a call 9:00AM - 6:00PM EST Monday - Friday at 1-800-777-1410. We'll be happy to learn more and see how we can help.

Jan 19, 2015
Anonymous
5 out of 5 stars review

works great

[This review was collected as part of a promotion.] I like the soft Charmin. It is stronger than I thought it would be. It is also soft to the touch. Would buy this over my regular paper.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Nov 26, 2023
Tissuesheets
5 out of 5 stars review

Best tissue ever!

Out of all of the other bathroom tissues, I have purchased Charmin ultras soft tissue is the best! So soft and great quality. I love the wavy tear sheets as well.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 18, 2023
Rdls7066
2 out of 5 stars review

Not well perforated, Customer Contact web page form does NOT work well.

The package of Charmin Ultra Soft is not perforated well. Every 5th or 6th square is not perforated and just shreds. All rolls in the package are the same. I tried your customer contact page and it was impossible to navigate and submit my complaint.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Charmin Team

This isn't what you should expect from the many quality checks we have in place, so we're sorry to hear this. We always have your backside, and would like to help and share your experience with our Quality Team. When you have a little free time, please reach out to us at (800) 777-1410.

Dec 10, 2014
Keek
5 out of 5 stars review

Soft is important

When you have crowns like I do and your always running to the bathroom you need a tissue that is kind to your needs, Charmin ultra soft is that's tissue.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054