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Customer reviews for Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll for
Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll
4.5 out of 5 stars
stars4,985 ratings4,957 reviews
  1. 5 stars75% (3,721)
  2. 4 stars12% (603)
  3. 3 stars4% (206)
  4. 2 stars3% (147)
  5. 1 star6% (308)

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Showing 2,701-2,710 of 4,957 reviews
Apr 16, 2014
blanche
1 out of 5 stars review

cheaply made

This is the worse product (Charmin Basic) that I have ever tried in my entire life. It's so thin you can see through it. I would NEVER buy this product again. Wasted money on 24 rolls that I ended up giving away to a homeless shelter.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jul 30, 2015
angelpet
5 out of 5 stars review

Love the Charmin!!!

[This review was collected as part of a promotion.] It has been a great new addition to my bathroom. It is completely ultra soft and durable for my use. I definitely will be buying this again as my new "Charmin" in the bathroom!

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Sep 26, 2018
Clyde
4 out of 5 stars review

question on roll width

I used to purchase Charmin Mega with a roll width of about 4 7/8" but all I find now has a roll width of just over 3 7/8. Is there some marking on the bundle that lets me know which is the 4 7/8" roll or is this just hard to find?

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from The Charmin Team

We’d like to help you find the roll that calls your name, Clyde! While we don’t have a roll of the size you mentioned, we offer our Ultra Soft Jumbo roll which a width of 4.5 inches. Perhaps this is the one you used to buy? Returning to the store you used to purchase from is what we recommend, as they may still offer it. You can also search online or give us a call at 1(800) 777-1410 if you need any help in locating it near you.

Aug 19, 2024
rabbit8
1 out of 5 stars review

Ultra soft

I have been buying ultra soft for years as I have very sensitive skin. Now something has changed with Charmin. It's not soft anymore. What have you done? I am raw andd it hurts. Please change it back! You don't know what this means to me.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Customer Care

We’re sorry to hear this! Please know our products are put through strict safety tests to ensure they are safe to use as directed. This is certainly not a situation we’d expect and we would recommend discontinuing the use of it. Our team would like to learn more to see if we can help further and provide details to our Safety Team. When you have a moment, please give us a call at (800) 777-1410 Monday-Friday 9 AM - 6 PM EST.

Feb 18, 2017
jmaldridge
5 out of 5 stars review

Best tp ever

[This review was collected as part of a promotion.] I am a diehard fan of Charmin Ultra Soft! I will never use another brand as long as I live! I am only 37, so hopefully that is a very long time!

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Feb 16, 2015
Lantarose34
5 out of 5 stars review

Just the Best Toilet Paper

[This review was collected as part of a promotion.] I think Charmin Ultra Soft was the best toilet paper that I've ever used, so absorbent, strong, and soft. I have never purchased this before, but will from now on.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jul 30, 2015
katgirl7277
5 out of 5 stars review

Best Toilet for your bum bum

[This review was collected as part of a promotion.] I have to say, that you get more for your money on Charmin Ultra Soft. I have 3 daughters and Charmin has lasted us longer then any other product we have used.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
May 24, 2017
sister81
5 out of 5 stars review

great

[This review was collected as part of a promotion.] Liked this charmin because of its fine characteristics of softness and not tearing or shredding with use.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 22, 2015
mammabeier
5 out of 5 stars review

I was surprised

[This review was collected as part of a promotion.] These rolls are huge.It was also nice to see it was septic safe. It was so soft and gentle. I have a new brand of tp and will be telling everyone about it.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jul 30, 2015
pandaparade
1 out of 5 stars review

Charmin doesn't compare to Scott

[This review was collected as part of a promotion.] It clogs up the septic system. It runs out tooooooo fast! It falls apart. I LOVE SCOTT tissue & I hate Charmin.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from CR

We are so sorry to hear this! While Charmin is not expected to cause any problems in a properly functioning system, some backups can occur in the toilet itself if too much paper is flushed at once. The most common cause of pipe and sewer clogs is something in pipe that doesn't belong. We'd like to discuss this further, would you please give our customer service a call at 1-855-236-3353 Mon-Fri 9AM-6PM EST? Thanks for reaching out!