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Customer reviews for Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll for
Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll
4.5 out of 5 stars
stars4,987 ratings4,959 reviews
  1. 5 stars75% (3,722)
  2. 4 stars12% (603)
  3. 3 stars4% (207)
  4. 2 stars3% (147)
  5. 1 star6% (308)
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Showing 2,361-2,370 of 4,959 reviews
Jun 4, 2017
Alisond123
3 out of 5 stars review

Changes in quality not good

In the last few months the quality of soft mega rolls has decreased significantly. The sheets are thinner, shred easily and are less absorbent. The texture is rougher/scratchier . The sheets feel more like a low end brand. The diverting of attention by guaranteeing that the rolls will fit is stupid. Most of us who use the mega rolls have long ago used the the converter originally provided or bought one. Need to go back to original quality. Your commercial no longer describe the product that's being sold.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Charmin Team

We hate to hear Charmin Ultra Soft MegaRoll didn't live up to your expectations. We haven't made any recent changes. Please call us at 1-800-777-1410 so we can gather specifics & make this right. We're open M-F from 9-6 ET and would love to hear from you!

Feb 20, 2018
soxnut
1 out of 5 stars review

these mega ultra soft rolls have changed!!

we have been buying ultra-soft mega rolls for years. we have dealt with the shrinking rolls to the point they look foolish on the roller. from 4.25 inches wide to 4 inches wide to 3.92 inches wide. now the sheets are thinner-- to the point i thought they had gone from 2-ply to single ply. they still say 2-ply but fingers go through them regularly and they are so thin they don't tear at the perforations but wherever they feel like tearing. very disappointed -- testing Quilted Northern and Kroger Home brand while i continue finishing up the Charmin I have. May check back occasionally with a promotional priced 6-pack to see if you have returned to the product we have all grown accustomed to.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from The Charmin Team

We value your loyalty so much and we always want you to have the best possible TP experience. We do want to let you know that all of our Charmin products are made using the highest quality standards and we check the quality of our products many times during the manufacturing process. We want you to receive Charmin in its best possible condition; however, there is still a possibility that the product may not be up to standard. Please give us a call at (800) 777-1410 so we can get you back to the trusted Charmin that will continue having your back.

Jan 30, 2015
jennp620
4 out of 5 stars review

Royal Toilet Paper for Little Tushies

[This review was collected as part of a promotion.] The TP had a tough run with two preschoolers in the house. After I re-rolled it onto the spool it seemed to become a house favorite! Now all of the family requests Charmin over the other brands. My only complaint is the roll needs to be bigger! We will definitely purchase this product again.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Feb 18, 2015
tnickolopoulos
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] I'm am pretty consistent with finding a product I like and not changing it, so to say the least I don't typically try a new product. I was able to try Charmin Ultra soft(which I received from Charmin)and was surprised to find that I like this product more than my normal brand, so I'll be switching brands to Charmin Ultra Soft. It felt so much softer, the quality was much better, and it lasted a lot longer per roll than my normal brand. I don't know why I never found this product to begin with, but all that matters is that I can make the switch now.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 30, 2015
Skinny67
5 out of 5 stars review

Softest and Strongest

[This review was collected as part of a promotion.] When I received the free Charmin mega rolls in the mail I was not sure they would compare to the current brand I use. However, I was pleasantly surprised. The reason I have stayed with my current brand is because it was strong, not rough or too soft and linty and that it was one of the cheaper ones. When I began to use the Charmin I found that it was not only strong but also soft and comfortable without leaving lint everywhere or falling apart. I love it, it's thicker than my usual brand but not too thick and a little bit goes a long way! Which I love since I like to conserve and it saves me money because the roll lasts longer! All in all great product, I may switch, and I would recommend it to my friends. P.s. I can use it to blow my nose and not end up with a red nose!

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Dec 29, 2016
Anonymous
5 out of 5 stars review

LOVE this product

[This review was collected as part of a promotion.] Since becoming a Charmin Insider, I have to say that I WILL NOT buy any other brand. I highly recommend trading in your other brand for Charmin. My whole family has tried Charmin & they are hooked as well.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 29, 2015
KaylaS04
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] I always buy the store brand toilet paper because it is usually a better deal. We received the Charmin Ultra Soft in the mail and we really like it!! It is super soft compared to the other brand we use and does seem to last longer. Everyone in my family now wants to switch to this brand!! It is good quality!!

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 20, 2015
briyah
5 out of 5 stars review

mzbriyahsbuzz

[This review was collected as part of a promotion.] As a first time user of Charmin Ultra Soft I am really pleased with the product. It is extremely soft and feels more like a cloth than tissue. The roll actually last longer because I am able to use less tissue and it is very absorbent. I highly recommend trying this product, I will definitely add Charmin Ultra Soft to my shopping list. My usual one ply tissue has seen its final days in my house now that I have felt the difference. I would recommend reminding your family not to use as much because a smaller amount will get the job done.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Apr 19, 2017
Momma Micah
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] I absolutely love this toilet paper. It's an ideal product for a family. I have kids of all ages and it's hard to male it last, but with this Charmin it lasts!! And not to mention the softness. It's makes going a great experience. The cost is quite wonderful as well.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 19, 2015
bcmffln1
4 out of 5 stars review

Super Soft, went to fast

[This review was collected as part of a promotion.] I received this Charmin Ultra and immediately put it in my bathroom. I was amazed at how soft it truly was considering the commercials SAY its soft, how soft is pretty understated and then I was amazed at how fast it disappeared, I found out my daughter (she's 4) was using it as blankets and bedding for her dolls and when asked about it, she said "it's soft mommy, like a blankie." So I let her use that roll and I put in a new roll. We are a house divided, some of us like the softness and cleanliness that it provides while others, set in their ways prefer the scratchy thin rolls we previously bought! Oh well, guess we will be a Charmin household for half the house :) You have to try it to judge for yourself but I bet you'll be running out to get more when you need to!

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054