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Customer reviews for Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll for
Charmin Toilet Paper Ultra Soft, 24 Mega Rolls, 2-ply Bath Tissue, 208 sheets/roll
4.5 out of 5 stars
stars4,983 ratings4,955 reviews
  1. 5 stars75% (3,718)
  2. 4 stars12% (603)
  3. 3 stars4% (207)
  4. 2 stars3% (147)
  5. 1 star6% (308)

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Showing 141-150 of 4,955 reviews
Apr 12, 2026
Mary1952
1 out of 5 stars review

Disappointed

It used to be the only toilet paper I would buy. However, lately I've noticed it no longer soft at all!

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Customer Care

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your Charmin Ultra Soft no longer feels as soft as you remember. When you’ve trusted a product for a long time, you should be able to count on the same comfort and quality — not a change that leaves you disappointed. We appreciate you bringing this to our attention, and we’d like to learn more about the specific package you purchased so our team can look into this further. Please reach out to us at 1‑800‑777‑1410, Monday–Friday, 9 AM–6 PM EST, so we can gather a few details and help make this right.

Oct 21, 2025
RoughMix
1 out of 5 stars review

Garbage

This so-called “Ultra Soft” is crap. Quality definitely went WAY downhill. I guess anything to save a buck charge more and skimp on quality. Crying shame.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
Jan 15, 2026
DanaO
5 out of 5 stars review

Great toliet paper

This is a great toilet paper. It’s so soft to use and and is great for people with the most sensitive skin! It’s strong and so reliable to get the job done.

Review from influenster.com
Helpful?5CSKNGYXTUHW17984614054
Nov 22, 2025
cesiam15_8307
5 out of 5 stars review

Money saver

I’ve used these and they are so soft. You only need a couple of pieces to wipe. Saves a lot of toilet paper and money cause it will last longer. No need to roll a bunch of toilet paper in your hands.

Review from influenster.com
Helpful?5CSKNGYXTUHW17984614054
Nov 4, 2025
fanchera_3986
5 out of 5 stars review

Soft and absorbent

Love the softness of Charmin. It’s soft and gentle, non- irritating. I think one of the most important qualities for me in choosing a toilet paper is the residue factor. Charmin doesn’t leave anything behind!

Review from influenster.com
Helpful?5CSKNGYXTUHW17984614054
Nov 12, 2025
sabrinap340_4160
5 out of 5 stars review

Soft and durable!

Definitely my favorite TP! Super soft and absorbent! Great for your behind, doesn’t leave you raw like some TP! Light weight as well, making it easy to use!

Review from influenster.com
Helpful?5CSKNGYXTUHW17984614054
Nov 25, 2025
anthonyg166_9031
5 out of 5 stars review

The only brand I buy

What can you say about your favorite toilet paper. I love that it comes in these extra large rolls, and that they made them easier to tear off. I always go with soft over attenuator some reason, but soft always seems durable enough.

Review from influenster.com
Helpful?5CSKNGYXTUHW17984614054
Sep 4, 2025
justinaa_6512
5 out of 5 stars review

Soft and thick

Look i know its pricey but to me its worth it. I tried the warehouse brand and quickly changed back. Its thick, strong and most important soft. They have a new feature where the perforation is wavy so that it evenly breaks off. Nice feature but wasn't necessary. No scent but it does leave some dust. I deal with it because I love this TP.

Review from influenster.com
Helpful?5CSKNGYXTUHW17984614054
Jul 19, 2025
xinkedinfluensterx_8342
4 out of 5 stars review

Premium TP...

Charmin Ultra Soft truly lives up to its name. The quality is top-notch, and it's undeniably ultra soft, providing a level of comfort that makes every use feel a bit more luxurious. You can really tell the difference compared to other brands; there's no scratchiness or flimsiness here. It's also incredibly safe from tearing, which is a huge plus, especially if you've experienced those dreaded "accidents" with thinner papers. This Charmin keeps you worry-free! My only minor quibble, and what keeps it from a perfect five-star rating, is that it's a tad bit thick. I used to joke that it was like wiping with a blanket because I was so accustomed to thinner toilet papers. While that initial adjustment took a moment, the peace of mind knowing you won't tear through makes the slight thickness a worthwhile trade-off. If you prioritize comfort and security, Charmin Ultra Soft is an excellent choice.

Review from influenster.com
Helpful?5CSKNGYXTUHW17984614054
Jul 4, 2025
OallyB
1 out of 5 stars review

Lint and smaller rolls

So. Much. Lint. I’ve been using this product for a few years and recently even just blowing my nose leaves so much lint all over my face, let alone using it after using the restroom. Even just ripping some off creates a storm of lint particles in the air. Also, I’m going through mega roll packages much faster than I used to, and nothing has changed on my end. This has been an ongoing thing for a few months so it’s not a one-off. This product used to be great so it’s sad to see the quality has gone down.

Review from charmin.com
Helpful?5CSKNGYXTUHW17984614054
reply from Customer Care

Thank you so much for leaving your review! Our toilet paper goes through many quality checks to ensure that you can enjoy-the-go! A few things can happen that can cause an excess of lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We’ll share this with our Quality Team and we’d love to hear more about your experience in order to make this right for you. Please give us a call at (888) 592-8488.