We're truly sorry to hear that you weren't a fan of our Charmin Ultra Strong. Perhaps you'd like the softness of our Charmin Ultra Soft better. We'd love to share more about that product with you and pass along your comments to our team. Please call us at (800) 777-1410.

Thank you for your review, Rhonda. Our toilet paper goes through many quality checks to ensure that you can enjoy-the-go! A few things can happen that can cause an excess of lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We also design our toilet paper to be strong enough to stand up in the bathroom! We’ll share this with our Quality Team and we’d love to hear more about your experience in order to make this right for you. Please give us a call at (888) 592-8488.

Thanks for your review, Greg. Our bears can attest that Charmin Ultra Strong, just like our Forever Rolls, goes through strict quality checks to ensure you enjoy the go with each roll. Nonetheless, your feedback is important and we'll share it with the rest of our team. If you'd like any help, please call us at (800) 777-1410.