Hi there, MrMoose. We apologize for the frustration regarding your trade-in experience for the Apple Watch Series 11 and the lengthy processing times you have encountered. We know how important it is to receive updates on your promotion value quickly, and we want to ensure your trade-in status is clear. Please send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). We would be glad to look up your account details, pull up your trade-in status, and discuss available options or updates regarding your promotion credits.

Hello, Mcard. We appreciate you sharing your experience with the Apple Watch Series 11 46mm. It is understandable to look forward to tracking your fitness metrics directly on your wrist, and we understand your disappointment regarding the step counter complication limitations on the native watch faces. To help you maximize your display options, Apple provides guides to explore Apple Watch faces and their features at as well as instructions to change Apple Watch faces at: 🔗https://support.apple.com/guide/watch/faces-and-features-apde9218b440/26/watchos/26 🔗https://support.apple.com/guide/watch/change-apple-watch-faces-apda6559ad78/watchos. If you would like personalized assistance tailoring your fitness layout, please send us a direct message on your preferred social media channel. Connect with us on socials: • X (Twitter): @ATTHelp • Instagram: @att • Facebook: AT&T Thank you for your feedback!