Item looks great. It really did. It's elegant, sleek, and bright enough to make her smile. Read my entire review. Don't be fooled by the upfront appearance.
Unfortunately, the design needs some work. The clasp does not work. This bracelet has what appears to be a well thought out design. The execution doesn't work. It has a two-piece clasp. You connect the two ends by inserting one end into the other and then swing over the extra "strap" and lock the ends together by clicking that strap in place. It certainly makes it feel secure.
In reality, it's not secure at all. After purchasing one bracelet and having an issue with the clasp not staying closed/secure, I bought a second one thinking I received a defective one and I would just return the first one. The second bracelet showed up. Again, looks brilliant, and beautiful just like the first but has the exact same issue.
The clasp won't stay together. Not at all. This isn't because of heavy use of hands or arm movement. This is just sitting on the couch reading a book, turning the pages. Re-clip, after re-clip. The clasp will not stay secure. I returned both. Now the return process, that's a whole different story. Can't return the item in the store. Not happening. The bracelets don't show up in their system. Was told they were sold by a 3rd party. I didn't know that. No where online does it say this. Whatever. Moving on.
I had to call the 800%23 and go through all that garbage. Sitting on hold. Being transfered all over. Finally was told that I'll need to print and ship them both back in order to receive a refund. Fine whatever. Be prepared to wait more than two weeks to get your money back. Which wasn't an issue for my or my family but could be burdensome for others. Keep that in mind.
NOW TO TOP IT ALL OFF... THIS BRACELET IS NOW ONE HUNDRED DOLLARS LESS THAN WHEN I BOUGHT IT. There doesn't appear to be any changes in the design. Kind of seems like they are trying to sell as many as they can as fast as they can. Even if they are aware of the clasp issue. Remember, if you don't have the bracelet, you have nothing to return.
Be careful. I was able to return the two I purchased, but if yours falls off... you'll have nothing to return and they'll still have your money.