We are sorry to hear that your new Apple Watch SE 3 is not holding a charge as it should. To help resolve this, we highly recommend trying the following steps: 1️⃣Check for software updates: Go to the Watch app on your iPhone, then General and Software Update. New updates often include battery optimizations. 2️⃣Review background activity: Apps running in the background can drain the battery. In the Watch app, go to General and Background App Refresh to turn off anything you don’t need. 3️⃣Adjust display settings: Lowering brightness or shortening the Wake Duration can help extend battery life. 4️⃣Turn off features you don’t use: Things like Always On Display, continuous heart rate tracking, or cellular connectivity can use more power. Disabling unused features can make a noticeable difference. 5️⃣Restart your watch: A simple restart can clear temporary glitches that may affect battery performance. 6️⃣Check battery health: On your watch, go to Settings, Battery, then Battery Health to see if the battery is performing normally. If the issue persists, please visit your local AT&T store or an authorized Apple service provider so we can help you evaluate the device health or look into a replacement options under your warranty. We truly appreciate you taking the time to share your feedback because it helps us improve our product support.

Hi, Donell 1. We are sorry to hear that your new device had to be returned due to the battery losing power so quickly. This is certainly not the performance standard we expect from our products, as the watch is designed to handle daily use efficiently. Since you mentioned you already completed a return, we want to make sure your account reflects this accurately and any associated device payments or service lines are properly adjusted. Please reach out to us via direct message on our verified social media channels so we can look over your account and ensure everything is fully resolved. • X (Twitter): @ATTHelp • Instagram: @att • Facebook: AT&T We appreciate your honest feedback and want to make things right.

Hello there, Diesel 1775! We appreciate you sharing your experience with the Apple Watch SE 3. Here are a few quick steps that may help improve your battery life: 1️⃣Check for software updates: Go to the Watch app on your iPhone, then General and Software Update. New updates often include battery optimizations. 2️⃣Review background activity: Apps running in the background can drain the battery. In the Watch app, go to General and Background App Refresh to turn off anything you don’t need. 3️⃣Adjust display settings: Lowering brightness or shortening the Wake Duration can help extend battery life. 4️⃣Turn off features you don’t use: Things like Always On Display, continuous heart rate tracking, or cellular connectivity can use more power. Disabling unused features can make a noticeable difference. 5️⃣Restart your watch: A simple restart can clear temporary glitches that may affect battery performance. 6️⃣Check battery health: On your watch, go to Settings, Battery, then Battery Health to see if the battery is performing normally. If you’ve tried these steps and the battery still drains quickly, we recommend contacting Apple Support or visiting an Apple Store so a specialist can take a closer look. Apple Support: 📞 1‑800‑275‑2273 🔗 https://support.apple.com Thank you for your review.