Hi there, We’re glad to hear you loved your CRISPi, and we’re sorry that you’ve run into a lid error after only a few months. That’s definitely not the experience we want for you. We’d like to take a closer look and help get this resolved for you. When you have a moment, please reach out to us through our support page so we can review the issue in detail and explore the best options for your unit: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

Hi there, Thank you for taking the time to leave a review on our Crispi. Our crisper plates are made with aluminum with a nano-ceramic coating. All food-contact surfaces are designed without PFAS and PTFE, and are safe to use. If you'd like any further assistance on how to make the most of your Crispi experience, feel free to view our guides on your unit here: https://support.sharkninja.com/product/ninja-crispi-portable-cooking-system/01tHs00000D0UWHIA3. Kind regards, Ninja Kitchen US

Hello Margo, Thank you for taking the time to leave a review. We really appreciate you taking the time to share your thoughts. We're thrilled to hear you're enjoying the product overall, and your suggestion about adjustable temperature settings for each cooking process is a fantastic one. We've passed your idea along to our product development team. We’re always looking for ways to improve and innovate, and insights like yours help shape future updates and designs.If you have any other suggestions or questions, we’d love to hear them! Kind regards, Ninja Kitchen