My blades were leaking. I sent a Facebook Message. Answered some questions, took a couple of pictures, sent my info, and new blades arrived free of charge. Over-the-top Outstanding Customer Service! Thank you!

One of the best purchases I have ever made. This machine is powerful and easy to use. Construction is excellent and looks good on the counter. Cleans up nice too.

I was super excited first I got it but since the begining I started noticing a burnt smell Istart putting more liquid burlt still that smells comes off. It doesnt work the best honestly, for the price i was expecting something better

one of the Q&A was about grinding seeds. I found you can grind the seeds dry first and get them to a powder, then add the rest of your ingds. LOVE IT

We were getting brown/black liquid from the extractor. Called up support and they readily helped by shipping a replacement extractor as my Nutribullet is still in warranty period. Thank you very much!

We've had this product for 10 months and is only used for blending single serving size of fruits and veggies for our baby. Though powerful, this blender is very loud. Also, extractor blade started seeping rust debris into blend.

I bought this 6 months ago and love it more as I use it more. This is the best, fastest work horse in my kitchen. No excuse for not getting fruits and vegetables!!! The combinations are endless and it is fun experimenting. I highly recommend

NutriBullet 900 is a good product BUT don't ever have a question or need service, the Customer Service Dept. leaves MUCH to be desired. They promise to get in touch with you but no one EVER does and it's difficult to correspond via e-mail!

This is not as heavy duty as I would have liked. I only had it a few months and the rubber casket snapped and then the motor seized. I won't buy another one and wouldn't recommend this product.

Customer service seems to have all the answers to my problem. But, I hope the most recent problem is solved by their solution. Why do you need a nickname. I really don't have one.