Absolutely love it. And I found the service to be great when I needed it. I felt the wait time on the service line was a little too long and I didn't really like being ask if I wanted to continue to wait over and over again. But other than that I have no complaints. Though I don't really know what happened to cause my blender to stop working. But to not have to ship it back is a real valuable service that it was replaced without a lot of back and forth and then still end up with a problem. So, I think the way you handle problems is great. Because who wants to go round and round and still come out with the same outcome of having to have something finally replaced. Thank you for keeping me not having to do that. And the guy who assisted me over the phone was great too, and I understood every word he said. I really appreciated his efforts in trying to walk me through a resolution. And when it was discovered that there were no more options on my end he just said 'okay,' we'll you another base.' I loved hearing that. And all it cost me was a little time on the phone. Wow...

I have a love of food that has caused me to gain a bunch of weight. Getting older, the weight is harder to get rid of because of other health issues. When my diabetes was getting hard to control I decided to do something about it. So I bought a Nutribullet 900. I started slow, 1 *healthy smoothie* every couple of days. And then I learned all the great stuff that I can put in them and I was off. I lost 40 pounds in 3 months and my A1C is now below 7 for the first time in 2 years! I continue to drop pounds and my daughter is dropping them too. Knowing that my sister was having the same problem, I bought her one too. I love the 900, I would certainly suggest others getting one. Do take care to avoid leaks and spills into your NutriBullet and make sure that you clean it well. I do wish that the 900 had the auto features that the RX has without the ability to make soup. But that is the only thing I would change.

Downsizing our household. Formerly using a Ninja Pro that was big & heavy (yes, effective) but that blade was vicious! My husband cut himself TWICE handling it. THIS unit takes up micro-space on the counter (because I never put it away - always in use) and does an even better job at grinding the seeds and fibrous veggies than the Ninja. My ONLY complaint is the size/shape of the bottle. I have very small hands and arthritis. Gripping the wide mouth of the bottle is a problem - for ME. Otherwise - it gets a 5+ star rating!

I received my Bullet last Christmas. I used it 2 times and on the second time it didn't work; thought the motor was faulty. I should have returned it but family illnesses detoured me from taking care of it. So a year later, I called the customer service number and spoke with Giermo. He directed me to sponge wash the connecting points on the motor (3 white tabs) with hot soapy water. It worked!! I am so thankful for Giermo!!! Now I have my Bullet back!!

I received this for my birthday 4 years ago. After debating on a vitamix vs a small blender like this one, we went for this one based on price and size. Not one day have we regretted it. It has been a workhorse. Smoothies in the morning, hummus, frozen banana fluff- you name it. We have worn out one blade, but that was no problem, it comes with two. Just this week I believe our little mighty friend has given up, it has started to smoke when my daughter makes her post workout smoothie in the evenings. It is a sad week, but because of our family's love for this crazy thing we are looking into buying another one in the next few days!

I bought a nutribullet approximately 2 years ago. While it performed satisfactorily in the short-term, it has since dramtatically degraded in several areas of performance. First, and most significantly, every single cup has broken on the tabs which actuate the safety mechanism for the motor, thus effectively making the entire machine useless. Prior to this the blender portion had been increasingly more and more difficult to operate, requiring more force needed to start it (possibly contribuing to the failure of the cups). Thirdly, the blender itself drops off in performance after about a year of average use. Do yourself a favor and invest in a better blender that you won't have to replace in a year or two

I loved this little blender until the gasket just came out. I received it for Mother's Day and used it maybe 10 times. It easily makes smoothies and chops spinach up well. I was just rinsing it and have not cleaned it hard and the gasket just popped out.

Bought this to make healthy smoothies at home and it is great. Don't waste your money at smoothie shops. I have the Nutribullet 600 watt and makes way better smoothies than these shops and cheaper too. Very easy to use and cleanup is super easy. Good investment by far.

We've had our NutriBullet for 9 months & love it! Best part is ease of operation & cleanup; one can put together a Bullet breakfast, lunch, dinner or dessert in less than 5 minutes! Customer Service Representative, Luis, shared tips for cleaning which were extremely helpful. Plus, when calling, Luis extended what is considered "true customer service". He listened, offered suggestions, was willing to assist with issue at hand ... and seemed happy to help!

Recently I bought the Nutribullet pro as a replacement for my old Nutribullet, because I cannot live being without a functional Nutribullet. I practically put every single fruit through this machine (sometimes adding Beet or Maca powder) to make healthy smoothies and juices. I love the powereful pereformance of this p[lace saving device.