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Customer reviews for Shokz OpenDots ONE Open-Ear True Wireless Earbuds for
Shokz OpenDots ONE Open-Ear True Wireless Earbuds
4.4 out of 5 stars
stars
501 ratings390 reviews
  1. 5 stars66% (330)
  2. 4 stars15% (75)
  3. 3 stars11% (56)
  4. 2 stars5% (25)
  5. 1 star3% (15)

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Showing 51-60 of 390 reviews
Feb 14, 2026
Reviewer name: Stephany F.
4 out of 5 stars
4 out of 5 stars review

I love, love, love these.

I love, love, love these. I do wish they made it easier to switch from already paired devices. I have to connect them manually when I switch from my phone to my laptop. Other than that, the sound is good, the microphone is good, and everything else is good!

Review from Shokz
Helpful?1H5JS7V9A0CJ17590764548
Feb 27, 2026
Reviewer name: Darien S.
3 out of 5 stars
3 out of 5 stars review

While the audio quality is great, call quality makes them basically unusuable for phone calls.

While the audio quality is great, call quality makes them basically unusuable for phone calls. They are very light and I often forget I'm wearing them which could make them great for runs, but the inability for anyone I'm on the phone with to hear me speaking is unacceptable.

Review from Shokz
Helpful?1H5JS7V9A0CJ17590764548
Apr 13, 2026
Reviewer name: AMY N.
5 out of 5 stars
5 out of 5 stars review

Glasses and piercings friendly!

I tried all the other versions on shokz with no avail. Nothing was working with my 13 ear piercings and throwing my glasses into the mix too, nothing fit comfortably. Then I asked the shokz AI which reccomeded these open dots. Girlies let's goooooo! Finally an earbud that I can wear with hair down, glasses and all the hoop earrings I want!

Review from Shokz
Helpful?1H5JS7V9A0CJ17590764548
May 4, 2026
Reviewer name: Donna t.
5 out of 5 stars
5 out of 5 stars review

Great product

I highly recommend the Dots. I have small ears and until now had not found headphones that fit properly while I workout (run, lift, metcons). The Dots fit, stay in my ears, and have great sound. They are also easy to use and the color is great (I got the red). I ordered the over the ear headphones first, which did not fit. However, the return process with Shokz was quick and easy.

Review from Shokz
Helpful?1H5JS7V9A0CJ17590764548
Feb 28, 2026
Reviewer name: STEVE
1 out of 5 stars
1 out of 5 stars review

Do not buy

I wore these a few times for about an hour and half each time. It rubbed my ear so bad that it caused a blister on my ear and the battery life will die and have to recharge the case after every use. I did not have the barcode but had the packaging. The store would not return the item. I call customer support with sams and they could not help either. Now I have a pair I cant wear.

Helpful?1H5JS7V9A0CJ17590764548
reply from Shokz

Hi Steve- Shokz here! We're very sorry to hear this has been your experience. To adjust your Shokz OpenDots ONE for better comfort, position the speaker against the inner ridge of your ear and the battery compartment behind it, angling the JointArc 0°–30° downward. Ensure the silicone, nickel-titanium hooks rest securely without excessive pressure and avoid inserting them directly into the ear canal. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!

May 17, 2026
Reviewer name: JEFFREY B.
3 out of 5 stars
3 out of 5 stars review

Dots

Sound quality is okay overall wish they where a little louder and would cut some Of The background noise more in where them all day very comfortable and they meet expectations for what I use them for. The charging case is cheaply built and feels like it's going to brake when you open and shut it.

Review from Shokz
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Feb 23, 2026
Reviewer name: Andrea T.
3 out of 5 stars
3 out of 5 stars review

Just ok not great

I love that they are not connected around the back of my neck like the other shokz but these begin to hurt my ear after wearing them for a couple of hours and I end up putting my olds ones on. The buttons are not the easiest either. I will use these sometimes but I will continue to use the old ones I have they are more comfortable and easy to control.

Review from Shokz
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Mar 5, 2026
Reviewer name: Roxanne
5 out of 5 stars
5 out of 5 stars review

Great for everyone

I bought Shokz because I wanted to try something other than my AirPods for running. So far I've been loving it. I was worried they weee going to move around or potentially fall while on a run but they didn't! The best thing I like about it though is my kids can use them as well! They don't fall off my 5 year old's ears! Sp glad I found these while they were on sale.

Helpful?1H5JS7V9A0CJ17590764548
May 29, 2026
Reviewer name: Victoria O.
4 out of 5 stars
4 out of 5 stars review

Fine, not earth shattering

I'm not blown away by any means, but they maintain their connection to my devices and are fairly comfortable to wear. I have them on most of the day for work so I charge them every night. The touch commands on the buds aren't very responsive, I stopped trying to use them. Also, I've split them and had another person wearing one while I wear the other - when doing so, only one ends up with the mic and you can't tell which one unless you experiment and walk away from each other.

Review from Shokz
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May 21, 2026
Reviewer name: Cassandra S.
2 out of 5 stars
2 out of 5 stars review

Lacks

The tap function is not very good. I double tap multiple times and it doesn't respond. It does not work with my phone in things like answering phone call by phone command like my beats do. I can't hear my audio or music when walking near beach with wind and waves. It also hurts my ear after wearing for more than 20 min. Does not connect between my devices. So if I'm on my phone and go to an iPad it won't go to my iPad. Disappointed and going back to my beats.

Review from Shokz
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