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Customer reviews for Shokz OpenDots ONE Open-Ear True Wireless Earbuds for
Shokz OpenDots ONE Open-Ear True Wireless Earbuds
4.4 out of 5 stars
stars
501 ratings390 reviews
  1. 5 stars66% (330)
  2. 4 stars15% (75)
  3. 3 stars11% (56)
  4. 2 stars5% (25)
  5. 1 star3% (15)

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Showing 161-170 of 390 reviews
Oct 25, 2025
Reviewer name: Julie D.
5 out of 5 stars
5 out of 5 stars review

I wanted to love them

I love the concept of these but they just don't stay in place and are constantly slipping and needing adjusting. Then, I end up inadvertently hitting one of the controls and shutting them off. I really want to live them but I do t think they're going to work for me

Review from Shokz
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Jan 16, 2026
Reviewer name: Bonnie K.
4 out of 5 stars
4 out of 5 stars review

Works for me.

I bought the Shokz open dots one so I could listen to meditation music in bed, which I can't do with headphones, and because the over ear Shokz I can't use with my glasses. I am enjoying their ease of use and I can even roll over on my side while wearing them.

Review from Shokz
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Dec 4, 2025
Reviewer name: James S.
1 out of 5 stars
1 out of 5 stars review

No. My shokz are not

No. My shokz are not everything I wished for. I have not received them and it is impossible to get in touch with Shop or you about it. I have orders from three other companies that use shop that are also screwed up and Inam unable to get. My address is 2716 NW 52nd Court Fort Lauderdale FL , 33309 Automation and lack of ability to contact you and the lack of humans has made the experience with Shokz and Shop horrific - disgusting -

Review from Shokz
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Jan 4, 2026
Reviewer name: Tony P.
5 out of 5 stars
5 out of 5 stars review

They are great for long term use great sound and comfortable

These are incredible. The sound is better than earlier versions and after you put them on it is like they are not there. They hold securely yet you can barely feel them. The sound for music is great and on a phone call it is clear and the mic works very well and have yet to have someone comment on the sound quality.

Review from Shokz
Helpful?1H5JS7V9A0CJ17590764548
Jan 5, 2026
Reviewer name: Dirk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort and quality

These are very comfortable to wear, all day comfortable. Sound is outstanding.

Helpful?1H5JS7V9A0CJ17590764548
Feb 21, 2026
Reviewer name: Tadder
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Shocks Open shot ear phones

Sound isn’t clear

Helpful?1H5JS7V9A0CJ17590764548
reply from Shokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We then ask that you reset your OpenDots ONE. To reset your Shokz OpenDots ONE, place both earbuds into the charging case with the lid open and hold the button on the back of the case for 15 seconds. The orange light inside will flash for 5 seconds to indicate a successful reset. The light will then flash orange and green, indicating they are ready to pair. Turning Off the Volume Limit will also assist with any low volume issues. For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature. For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit. For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them. If the volume is still not loud enough, we suggest customizing the EQ settings in the Shokz App to enhance the volume of vocals or bass. If the issue persists, all Shokz come with a two-year warranty. Please visit our Shokz site to begin a claim. Thank you!

Feb 13, 2026
Reviewer name: Kayla
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would give them a five

Working very well

Helpful?1H5JS7V9A0CJ17590764548
Jun 13, 2026
Reviewer name: Sherry L.
4 out of 5 stars
4 out of 5 stars review

Love them

Very comfortable up to a certain point. I have issues w/one ear So after about 6 hours the one ear starts hurting.

Review from Shokz
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Jul 14, 2026
Reviewer name: Cynthia M.
5 out of 5 stars
5 out of 5 stars review

Excellent Sound!

I am a 3rd generation shokz user. These latest 'Dots' sound SO good. And I like that I don't have the bar around the back of my head.

Review from Shokz
Helpful?1H5JS7V9A0CJ17590764548
Jul 13, 2026
Reviewer name: Liz A.
5 out of 5 stars
5 out of 5 stars review

Satisfied

Always had hard time finding'buds' that fit due to me having glasses, and they so light weight I forget they even on!! ⭐️⭐️⭐️⭐️⭐️

Review from Shokz
Helpful?1H5JS7V9A0CJ17590764548