Simple dispenser that just works like it should. The only issue is the locking mechanism uses a weird key and it is sometimes hard to open the cabinet to refill the towels.

We bought this because the the old paper towel holders we currently used we so worn out that when you went to pull one towel, several would come out. This dispenser works beautifully to hold the towels in tightly and neatly. Looks nice too. The only complaint we have is that the key can't be left in the lock, so if you don't keep it stored nearby, you're likely to lose it

The napkins that go with this dispenser are very useful and strong. This dispenser is a must the towels come out easily one by one. The dispenser with two packs of towels inside is very lightweight I didn’t even use nails I put 4 command picture frame hanging strips to mount it.

The box was halfway torn and taped back together. The packaging was the box itself with the shipping label printed over. The hardware pieces were missing so we had to get our own screws and anchors. However the unit itself was fine and the delivery was really quick.

The dispenser works well and is what I wanted.However, the lock is plastic and does not work well. I’m afraid it will break soon. Easy to mount, but there are no instructions and a google search did not show his model. For those who are challenged like me, it took a while to figure out.

Only giving 4 stars because when I originally purchased this there was no "key" to open it, I used a small flathead screwdriver as a key when I needed to refill it. Then, I read some of the Q&As here on the product & saw that a lady from Georgia Pacific (manufacturer) said we could call to get a free replacement key! So, I called 866-435-5647 (don't press buttons...just hold on and it will ring to an actual human in the U.S). I explained to the gentleman who answered that there was no key in the box when I purchased and he's sending me out two free replacement keys. Otherwise, I'm happy with the quality. I didn't expect a metal indestructible dispenser. I knew it was plastic. It does what we need it to do in the bathroom in our office and it works with 3 different types of Marathon folded paper towels. I'm sure it will work with other brands too, but the Marathon towels at Sam's are cheap, so I'm happy.

Since purchasing this item, I’ve been using fewer paper towels, and it looks great in my kitchen. I got it because I wanted to find better ways of saving money. It was easy to set up and it didn’t took too long in hanging it up.

We put these towel holders for the bathroom in the coffee bar in our office and it’s great to have something like this as a post to a paper towel roll. Also good price

Love it. So much easier to get refills for as they are available in club. Had the automatic 9 in roll dispenser but had to get refills shipped to ny home they were ruined by rain. So i like the option of in club purchase.

This dispenser is exactly what it was described to be. Simple. Easy to mount. Easy to fill. Dispenses the multifold towels as I hoped it would. Recommended.