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Customer reviews for SAMSUNG 70" Class U7900F Series 4K Crystal UHD Smart TV for
SAMSUNG 70" Class U7900F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
2,307 ratings2,300 reviews
  1. 5 stars73% (1,688)
  2. 4 stars15% (349)
  3. 3 stars6% (141)
  4. 2 stars2% (55)
  5. 1 star3% (74)

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Showing 41-50 of 2,300 reviews
Jul 4, 2026
Pepper1010
1 out of 5 stars review

Junk

In 18 months Im on my 2nd samsung tv, after my 1st tv lasted 6 yrs, no problems, sadly when I moved it was damaged by movers and replaced. Then replaced again in 8 months. The new ones don't keep your favorites saved. Every 2 months, yes I've clocked it on my calendar, I have to reset the favorites. I even have an account and should be able to restore settings. Nothing. 3 hrs on hold to get support, 2 times to only get hung up on. SAD BUSINESS SAD

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
reply from Samsung Specialist

Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jul 5, 2026
Hex68
1 out of 5 stars review

I would have a hard time buying another Samsung TV

My review is simple. This TV will not maintain its settings, especially the sound. I constantly have to mess with it to get it to work properley it contantly looses the sound settings in the middle of programs and you can't hear the show. It is often a nightmare to get the sound back. I have probably called support 50+ times, maybe many more. It also mucks up my Comcast connection on occasion. And it dosen't have enough HDMI ports making a sound bar very impractical if you want reliable sound. I tried in the past to get support to do something but never got any offers. I have all Samsung monitiors on my computers and love them, but you will have a very hard time getting me to buy another Samsung TV.

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
reply from Samsung Advisor

Hi Hex68, Thank you for sharing your user experience. If your TV’s picture or sound settings keep resetting after a few minutes, it’s likely that Usage Mode is set to Retail Mode. This mode is intended for in-store display and will automatically reset certain settings every 5 minutes. To resolve this, change the Usage Mode to Home Mode by navigating to: Home > left directional key > Settings > All Settings > General & Privacy > Usage Mode > Home Mode If you need help making this change or have additional questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available on our website. ~ Samsung Advisor

Jul 6, 2026
E D T
3 out of 5 stars review

Remote sucks !!!!!!!!!! navagating instructions

[This review was collected as part of a promotion.] TV has a good picture, but remote is hard to use with hard to understand instructions !!! Instructions suck. I still don't know how to use the darn thing - for one thing I can't get the instruction to talk to me and don't know how to turn it on . I almost couldn't figure out how to turn the volume up. had to go to internet to find out !!! Remote could be more user friendly - I almost took it back because of the complicated thing. I can't even figure out how to navigate to the manual .... who designs this crap !!!

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
reply from Samsung Advisor

Hi E D T, Thank you for sharing your experience with your U7900F TV. Samsung’s accessibility features Learn TV Remote and Learn Menu Screen are designed to help users get familiar with the remote and menu layout – without affecting normal TV operation. • Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice. • Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice. If you need additional assistance, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 20, 2026
Corgigirl
4 out of 5 stars review

Nice replacement

Took some to adjust to the workings of this TV. Older citizens need a universal set up. NOT one specific to every brand out there. After the 1.5 hr. set up process, we are happy with the picture quality and especially the tv speakers. Had to use a soundbar with others TV’s in the past. Also, for older people, the remote is very small, hard to use with arthritic hands! Buttons very small, also the color of the remote. No discernible colors to know what button is what. So, my suggestion is,,,, don’t forget there are people out there older than 55 and need some adjustments made to there electronics! We are still alive and trying to thrive!

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
Jul 5, 2026
Nene
3 out of 5 stars review

Remote needs to be updated with numbers

[This review was collected as part of a promotion.] The TV itself has a sharp picture and works great. The remote is why I rated it 3 stars. It does not have numbers which is needed to use with my satellite. I constantly have to go back and forth between two remotes.

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
reply from Samsung Advisor

Hi Nene, Thank you for sharing your experience. Please know you can easily access your Samsung TV’s Quick Settings by pressing the Settings/Number/Color button located just below the power button on your remote. Each time you press this button, it will toggle between: • Quick Settings menu • Virtual number pad • Color pad options To use Quick Settings: 1. Press the Settings/Number/Color button on your remote 2. When the Quick Settings menu appears, you can adjust commonly used options quickly 3. For more advanced adjustments, scroll to and select All Settings This shortcut helps you access essential features without navigating through the full menu. I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor

Jul 7, 2026
Tree2129
3 out of 5 stars review

Tv won't power on

[This review was collected as part of a promotion.] It was working great when I first purchased it but now it won't even turn on it's just a little red stay in my light and nothing works I try to look everything on the internet I'd like to be able to get information on to see if it's still under warranty if it can be replaced

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
reply from Samsung Advisor

Hi Tree2129, We regret to hear about your experience with the Samsung U7900F TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/ If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist. ~ Samsung Advisor

Jul 10, 2026
Pibby
5 out of 5 stars review

tv works great

My remote control has stopped working, i have change batteries, restarted my tv, and pressed the pause and return buttons. My remote for my other TV Roku is 9 years old and I have only had to replace batteries. Very frustrating. Guess I will have to buy another remote.

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
Jul 6, 2026
Randy
5 out of 5 stars review

Samsung’s been around for years they always delive

[This review was collected as part of a promotion.] This has been a good TV for the qualities and price great picture Response on them. Brightness and color is good contrast contact. Very responsibility It’s upscaling to what we had before you’d be happy to own one specially, a Samsung TV it’s been around for years. The name says it all.

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
Jul 20, 2026
Tsega
4 out of 5 stars review

Samsung Tv

[This review was collected as part of a promotion.] Yeah we like the TV everything for pictures sound and then the brightness yeah with anything with the price we are happy for a team something And the sound and everything yeah we like it the Samsung TV

Review from Samsung US
Helpful?519VMKO7QPOP17358505999
Jul 20, 2026
MsPeaches
5 out of 5 stars review

Grandchildren Approved

We’ve been very happy with our Samsung TV. It delivers impressive brightness, vibrant color, sharp clarity, the remote responsiveness for changing channels is great and strong contrast, all at an excellent value for the price. The picture quality has exceeded our expectations and makes family movie nights with the grandchildren even more enjoyable, so it is definitely upscale.

Review from Samsung US
Helpful?519VMKO7QPOP17358505999