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Customer reviews for Monster Rockin Roller 360 Portable Indoor/Outdoor Bluetooth Speaker for
Monster Rockin Roller 360 Portable Indoor/Outdoor Bluetooth Speaker
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4.5 out of 5 stars
stars483 ratings209 reviews
  1. 5 stars79% (380)
  2. 4 stars9% (43)
  3. 3 stars4% (18)
  4. 2 stars3% (14)
  5. 1 star6% (28)

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Showing 171-180 of 209 reviews
Jun 21, 2024
Brent
3 out of 5 stars review

Great when plugged in, useless when not.

This system was great until it stopped interacting with the internal battery. After weeks of working with customer service, I gave up trying to find a resolution. They requested videos, pictures, and descriptions of the problem, which I was happy to provide, but each time, the response was something like, "We did not get video" or "Send pictures," which I had done, redone, and redone again. I suspect there is a language issue at play. The unit still works, but only when plugged in. When I remove the internal battery, it shows full charge, but it isn't connecting with the unit for some reason. The connections to the internal battery are sound. I recommend getting the protection plan, but if your customer service experience is anything like mine, I'm not sure it will matter.

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reply from Customer Service

Our sincerest apologies for the trouble you are experiencing. Please provide us with your support ticket number and we will have one of our agents reach out to you.

Aug 23, 2023
Rich
5 out of 5 stars review

Awesome Speaker!!!!

This speaker is Awesome! The sound fidelity is clearly amazing and it has so many features to enjoy. I was impressed to say the least. Took it camping and it performed outstandingly. Cant believe the playback time and the sound quality. Truly worth the purchase.....

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Jan 12, 2024
MichaelAlan
3 out of 5 stars review

Not Loud Enough for Me

I purchased the Rockin' Roller 360 to use for Karaoke. Music did not play loud enough for me on this device. I ended up returning the product back to Sam's Club. I would NOT recommend this for outdoor tailgate parties because I don't believe it would get loud enough to hear it.

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reply from Customer Service

Our sincerest apologies for the inconvenience. Your feedback is important to us as it helps us improve our products accordingly to meet the user’s needs. We apologize the Rockin Roller 360 did not perform as required. If you need additional support, please reach out to us at support@mymonster.com, our customer service will gladly assist you.

May 23, 2024
Cheeky Fink
1 out of 5 stars review

Don't Waste Your Money

This piece of trash doesn't get anywhere near 240W, absolutely ridiculous that they're lying about something as easy to test as that. On top of that, 6 months after purchasing mine, it doesn't turn on anymore. The battery tests fine, but all it does is a quarter second blink on the power indicator when I flip the switch. On that note, the power switch is in an incredibly inconvenient location. It would make sense to put it on the front with the control panel, so of course they put it on the back, so you can't lay it down to transport in your car without accidentally turning it on or laying it directly on the grille. Other than that, it's decent, but for the exorbitant amount of money I spent on it, it should have lasted at least 6 years, not 6 months

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reply from Customer Service

We sincerely apologize for the inconvenience. Please reach out to us at support@mymonster.com, our customer service will gladly assist you.

Jul 21, 2023
NorCalJimmy
5 out of 5 stars review

Verified Purchase

MONSTER 360*

I’m extremely happy with my Monster 360, the sound quality exceeded my expectations!

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Jul 28, 2023
Jill
5 out of 5 stars review

Verified Purchase

Monster ROCKIN roller

Awesome stereo I got it for him as a present and we both love it

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Jun 5, 2023
MJ
5 out of 5 stars review

Verified Purchase

Nice!

Nice! Good Sound! Travels easy. So far so good!

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Mar 21, 2024
David
2 out of 5 stars review

Verified Purchase

?

Not loud enough for the price.

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reply from Customer Service

Hello! I'm sorry for the inconvenience. I understand that every product has its limitations, but I believe that the sound quality should match the price tag. Providing a superior audio experience is of utmost importance to us, and we deeply regret that we did not meet your expectations in this regard. Your feedback is invaluable to us, as it helps us identify areas for improvement and ensures that we continue to offer products that meet the highest standards.Please know that we take your concerns seriously and are committed to resolving this issue to your satisfaction.Your satisfaction is our top priority, and we are dedicated to ensuring that you have a positive experience with our brand. Please don't hesitate to contact us to discuss your options further or if you have any additional feedback or concerns.Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention.Thank you.

Nov 17, 2023
Johnny Corlew
5 out of 5 stars review

Verified Purchase

Great sound and functionality

Love it. Great sound and portability. Just the right size.

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Aug 5, 2023
Bill
5 out of 5 stars review

Verified Purchase

Awesome buy

Worth the money great sound

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