Customer reviews for SAMSUNG 85" Class U7900F Series 4K Crystal UHD Smart TV forMember photos









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Good picture, poor remote.
[This review was collected as part of a promotion.] The picture is very good for the price of the TV. The sound is pretty good for a very thin TV. The narrow and black remote is terrible to try and use. You cannot see what you are trying to do. The so called buttons are too small to use for both vertical use and horizontal use. The TV in general is not very user friendly.
Great picture, great sound, bad controls.
[This review was collected as part of a promotion.] I honestly despise how this TV works at times. The picture and sound is amazing, but it relentlessly turns Game Mode on when it has been switched to off. This destroys picture quality and changes settings I dont want changed. I absolutely hate the Game Mode and wish there was a way to fully remove it.
SaltyPants, Thanks for your review. To improve your experience, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
Samsung Crystal UHD 55" found the perfect Home!
[This review was collected as part of a promotion.] Review of Samsung Crystal UHD 4K TV Initial Impressions and Value Proposition • I've been using a 55-inch Samsung Crystal UHD as my main living room TV for a few months now, and I think I've got a pretty good handle on what it does well and what it doesn't. • Honestly, it's a fantastic entry-level 4K TV that gives you a lot for your money. Picture Quality Highlights • For what you pay, the picture quality is seriously good. • The Crystal Display and PurColor tech make colors really vibrant and pop, especially when I'm watching nature shows or cartoons in 4K. Upscaling Performance • Samsung's Crystal Processor 4K does a great job making older 1080p stuff look way sharper than I thought it would. Ideal Use Cases and Overall Summary • This TV is perfect for a family, a main living room TV, or anyone who mostly streams movies and shows and wants a big, beautiful 4K screen without shelling out for QLED or OLED. • It's got awesome smart features and a rich, vibrant picture for its price range.
Excellent TV that transforms everyday viewing
[This review was collected as part of a promotion.] This TV elevates my entertainment experience at home. It has stunning picture quality with vibrant colors and has cystal clear images with a cinematic feel. Sound is good and dialogue is clear and understandable. Setup was quick and stress free. It has an intuitive interface which is very clear and easy to navigate especially with Apps. I appreciate how lightweight the TV is and how easy it was to insert the stands on the TV base. I was impressed with how stable and solid the TV is on the stand. The TV is authentically pleasing, sleek and modern that fits well in my living space. Overall, this TV is great and would recommend it anyone looking for reliable good quality TV .
Color and clarity.
[This review was collected as part of a promotion.] I mainly use the 3 Samsung TV as a computer monitors. It mount portrait 3 50in. Started with TU690T got other brands twice because it was cheaper. But ended returning it the minute it was side by side with Samsung. Black looks blacks and most other have some sort of grain at an angle. Samsung is clear no matter the angle. So I ended with 3 50in TU690, TU700, and U7900.
The quality is GREAT!
[This review was collected as part of a promotion.] I absolutely love my TV!! The features, the quality, and also the sound. You can connect you phone to the TV to str4am things off you Samsung phone. I love the size of it also great for movie nights with the family.
Still Figuring It Out
[This review was collected as part of a promotion.] So far, I'm in the fence about this TV. The picture is amazing, but the functions are confusing and, at times, inconvenient. I don't like how downloading an app doesn't automatically bring it to the home page. I don't like how, on the remote, the left volume button has so many functions, so trying to mute the TV will bring up an avatar doing sign language. I don't like how I need to but a soundbar to utilize Bixby. The volume isn't that great either. I do, however, like that it's a Samaung TV and I'm able to watch Roku TV. As mentioned, picture is beautiful. I really feel like I need too many spent gadgets to fully appreciate what this TV is capable of, so I'll hold on to it until I unlock it's full potential. Overall, I'd buy again... so far.
Hi Azitokbl,\n\nWe appreciate your feedback and have a few tips that may improve your experience. \n\nFirst, to customize your Home Screen: \n1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:\na. Add to Home: Move the app to your desired location on the Home screen.\nb. Delete: Delete app (applicable for manually installed apps only)\n\nNext, to disable the accessibility feature you mentioned go to Menu > Settings > All Settings > General & Privacy > Accessibility.\n\nFinally, please know you do not need a soundbar to utilize Bixby. You can access Bixby via the Samsung SmartThings app. \n\nIf you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:\n• Live Chat\n• Manuals, Software, & Warranty Info\n• Creating a Service ticket\n\n~ Samsung Advisor\n
Horrible experience w/ delivery and mount service
11/26-place order for TV to deliver same day; mount service for 12/3 via Angi list 3p- Mount delivered, no TV. Call x4 times, then went to Sugar Land loc 6p-Was told only online service can assist. Online Rep said by 8p 7:30p-Received call from Stafford loc stating I MUST pick up TV by 8p or else order will be cancelled and would have to wait 5-7 business days for money return. Been on phone for 35 min. Manager Kat told me I order TV for pick up curbside. No SENSE. After realizing she was wrong she told me driver cannot come cause it's too late now. 11/28-Call online service twice, finally Dennis said that mount and TV came from 2 different location. ok. I could not track b/c it was not out for delivery yet. Assigned new driver. TV came. 12/1 Spoke to online services twice. Confirmation email from Angi list with the wrong location (previous address-moved out 3 yrs). Contact online and spoke to 3 different reps (1.5 hrs) long to confirm the correct address from which the order was placed 12/2 am- Spoke to online service and on 3 way with Angi list and verified my address. It appeared that I had an account with Angi in past, hence my old address came up which it shouldn't bc order placed to recent one. 12/3 2 Tech suppose to show up for 7am. Call online at 7:10am who stated that tech is on way. At 7:41 I got an alert that Bixio from Angi List said he was outside my home from 7-7:30. LIES he tell. NO ONE came to my door. My dog would be barking, no activity on ADT to prove him wrong. No bell ring nothing. 12/3 Call back Angi/Sams 8557550309. On phone for 40 min and being told I can cancel the service and have my money return. Cannot hold tech accountable bc he closed out the ticket. Appt set up for 1pm, but no tech assigned. 12/3 8am- The 2nd tech showed up. My sone helped with installing. Bottom line: NOT ordering anything AGAIN for delivery. The Stafford team how called was rude bc the 1st rep told me when I asked to speak to the manager "She will tell me the same thing", about me ordering for pick up and I must come now or it will be cancelled. Come to find out it was to pick up from driver for delivery. Bixio is a liar, unless he went by the wrong house. But he didn't respond back when I texted him on app that he DID NOT come to my address. He will be held accountable. All reps told me about cancelling my order bc that is the easiest thing to do. HOWEVER, when you take off from work to accommodate scheduled deliveries, it is not cool that I would have to do the same thing again for another delivery. I hope that Cooperate can contact me. I have at least 3 hrs worth of phone time trying to get a TV delivered and service for mounting. Absolutely absurd.
This item is worth the purchase
[This review was collected as part of a promotion.] It has great pictures quality, amazing sound system. Good quality speakers, if you use it for a bedroom you don't need a surround set...I recommend getting this product. I want to upgrade my 50" nxt year.
TV Stopped Working after 2 Months
[This review was collected as part of a promotion.] This was the worst purchase I have ever made. The wifi drops from the TV when watching and has been faulty even after repairs. Story: Around 2 months after purchasing this TV it stopped working properly. After a week of deliberating with Samsung, they sent a repair man out. I then had to request another repairman to actually fix the problem. Fast forward a month and the issue persisted again. Could not be more displeased with the product.
LKnox865, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro




