Customer reviews for LG 77" Class G5 Series OLED evo AI Smart TV for77 G5 Oled
[This review was collected as part of a promotion.] This is a nice TV. Especially if you get it on sale with additional coupons. Took a while to deliver, so if you’re impatient, order somewhere else. Hard to beat the price though!
Hello, John! We’re glad to hear you’re enjoying your LG TV, especially at such a great price. Scoring a deal always makes the experience even sweeter, and it’s awesome that the picture and performance are living up to your expectations. Delivery timing can vary, but we’re happy the value made it worth the wait! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great Oled TV
Best picture I’ve ever seen on a tv. Unfortunately our grandson threw something at it and broke the screen. Loved it so much I bought another one to replace it. Pairs well with lg surround sound
Hey there, Steve! Really appreciate the five stars. Glad to hear your OLED delivered that incredible picture quality you loved so much. Sorry to hear about the little accident, but we’re happy you trusted LG again for the replacement. If you ever need anything in the future, our team at @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich
Almost perfect
This tv has the best picture of any tv currently in the market. Operating system is on the other hand not very good.
Hi there, Pop! Thanks for the five stars. Glad to hear the picture is hitting that top‑tier mark for you. We’ll make sure your note about the operating system gets passed along to our product team. #LifesGood ❤️ ‑LG Digital Care Team ^Rich
Amazing picture quality
He truly incredible picture with an amazing trueness in color. From the moment we turned at first on after now and more continued observation, this is the clearest best TV we have owned.
That’s fantastic to hear! 🌟 We love knowing your LG TV has wowed you from the very first power‑on and continues to impress with its incredible picture clarity and true‑to‑life color. It’s awesome that it’s become the clearest and best TV you’ve owned — exactly the kind of experience we aim to deliver. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Worth the money
[This review was collected as part of a promotion.] I love this TV. the picture is amazing me and my daughter love to watch Disney movies. I love how clear it is. I purchased the sound bar which gave the vibe a movie theatre one. It was easy to connect and has so many smart features. The remove is easy to navigate
It sounds like the OLED77G5WUA is truly showing its stunning picture quality, Nicole! We love that you and your daughter are enjoying Disney movies together, we're happy to be a part of such special moments! ^Jose
Unbelievable picture quality!
[This review was collected as part of a promotion.] The quality of the picture on this TV is unreal. Its so crisp and bright, and the TV is incredibly thin and sleek hanging on the wall. I was so surprised by the design- it truly looks like a piece of art hanging on the wall and not at all like your standard TV. Its thin, and the edging/frame is hardly visible- from a distance, it looks like its just the actual image on the wall. I can't wait to watch football season on this!! Set up was easy and quick. 10/10 would recommend (and honestly, already have!) Review submitted as part of a program that provides a purchase discount.
Hey Milena! That’s LG OLED at its finest—a picture so crisp it feels like the image is floating right on your wall. 🖼️✨ We love hearing how the ultra-thin design doubles as art while still delivering that brightness and clarity you can’t wait to see in action this football season. 🏈 Thanks for recommending the G5 already, and if you share more feedback or G5 moments, we’d be glad to see it @LGUS! *Joseph
Incomparable
[This review was collected as part of a promotion.] Shipping took a long time, but probably due to high amount of sales (incredible deals). Best picture of any TV that I have ever seen (and I'm coming from an OLED, and I've had the high end plasmas in the past).
Hi David, thank you for sharing your review of the LG OLED77G5WUA. We’re glad to hear the wait was worth it and that the picture quality has exceeded even your past OLED and plasma experiences. It’s wonderful knowing this TV stands out as incomparable for you. #LifesGood ❤️ For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Almost Perfect
LG would not ship the 77" to me so I bought it elsewhere but I wanted to share my two cents. The TV itself is everything every reviewer has said it is. This TV replaced a six year old LG OLED. But LG should fire whoever thought this remote was worthy of such a fine, and expensive TV. I actually went back to the six year old remote even though not all the functions seem to work. .
Hello there. Thank you for sharing your experience with us. We understand your inquiry and are delighted to hear that your new LG OLED TV, model OLED77G5WUA, is everything you expected and more, building on the positive experience you had with your previous LG OLED. We appreciate you providing such positive feedback on the TV's performance. We understand, however, that the purchasing process and your experience with the included remote control did not meet your expectations. Your feedback regarding the remote for the OLED77G5WUA is important, and we appreciate your candor. We are always striving to improve the design and functionality of our accessories, and we value your preference for the older remote. https://www.lg.com/us/tvs/lg-oled77g5wua-oled-4k-tv For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Drop Dead Gorgeous Display
Stunning picture but serious issue with volume output. I connected the TV to my stereo receiver using an optical cable and the volume was very low. I almost sent the TV back. The wall mount bracket that comes with the TV was relatively easy to install but the instructions were terrible - the available video cleared up my questions. No printed manual and the online manual offered zero information. The onscreen manual isn't much better.
Hello. Thank you for sharing your experience with your LG TV. It’s great to hear the picture quality has impressed you and that the wall mount bracket installation went smoothly with help from the video guide. We understand how important it is for your audio setup to deliver the same level of performance, and low volume output through an optical connection can be limiting. For reference, you can explore LG TV audio output and connection guidance here: https://www.lg.com/us/support/help-library/lg-tv-audio-output-and-sound-settings-guide-CT10000018-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this volume output issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Great TV brought down by OS and remote
[This review was collected as part of a promotion.] Picture quality is phenomenal, but for as much as this TV costs I would expect a better operating system than webOS and a more functional remote. Picture quality, especially with 4K content and games is gorgeous to look at. Watching the IMAX scenes from the 4K version of Interstellar left me speechless. And the TV took games from my PS5 and made them look new again. For webOS it's the small things like an unintuitive home screen, not being able to change the screen saver, and all the unnecessary bloat that really leave me scratching my head. WebOS is like Windows Mobile was for smart phones - built by people who don't have the slightest clue what consumers want. For the remote it's the combination of the gimmicky magic feature that always turns on when you least expect them to, buttons that are only there because LG's partners paid for them, and buttons that you actually would use missing.
Hi. We appreciate your time sharing your review and rating regarding your LG OLED TV, model OLED77G5WUA. We are glad to hear that you are loving the phenomenal 4K picture quality, especially while playing PS5 games and watching cinematic scenes. We recognize your experience with the remote pointer and the home screen interface of webOS. To help make your navigation a bit more seamless, you can temporarily turn off the pointer on your Magic Remote at any time by simply pressing any of the directional arrow buttons (Up, Down, Left, or Right), which switches the control back to standard button navigation. Additionally, if you find the pointer moves too quickly when it does appear, you can adjust the tracking speed to a more comfortable pace by going to Settings, selecting General, navigating to System, choosing Additional Settings, and adjusting the Pointer Options to "Slow." We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James