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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.5 out of 5 stars
stars2,248 ratings1,057 reviews
  1. 5 stars78% (1,751)
  2. 4 stars7% (152)
  3. 3 stars5% (109)
  4. 2 stars4% (89)
  5. 1 star7% (147)

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Showing 341-350 of 1,057 reviews
Jul 11, 2023
onstar
3 out of 5 stars review

Just ok ... chipping issues

We've had this for exactly 1 year now. For the most part, love the set. But one of the lids has chips at the holes, the large lid has a lot of discoloration, and a small lid is showing some chips on edges. The chips are really bothering me, but not sure if that's enough for me to actually return this set. I wish they'd let me exchange JUST the one lid with the chips ... possible?

Helpful?745N5CWWCK8817291753383
reply from Member's Mark

We apologize for any inconveniences you may have encountered and would like to offer some tips on how to protect this set: To avoid potential issues such as metal fatigue, warping, deformation, degradation of the non-stick coating, chipping, and discoloration, it is recommended to cook on low to medium heat, rather than high heat or extreme temperature changes. While our product is dishwasher safe, we strongly recommend hand washing for optimal results. Before washing, always ensure that the cookware has completely cooled down to room temperature. It is crucial to prevent open flames from reaching the walls of the cookware. For the lids to exchange, please reach out to our Member Support team at (888) 301-0332.

Mar 10, 2022
whazcookin
4 out of 5 stars review

Love them

Like others we really wanted to cream colored but haven’t caught them in stock so we bought the navy/gold and they are beautiful! I was hesitant to order because reviews complained about the induction capabilities but figured I could easily return if they didn’t work. THEY WORK on induction. Like any induction pan, you have to use the appropriate burner. My only complaint is that they really require a light oil every single time you use them and are not the most nonstick they should be. But it’s ok they make up for that small flaw with cost. I’m pretty gentle with my pans but 2 lids came with rubbed off paint along the edge of the lids. That didn’t bother me so much but that’s why they lost a star.

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Jul 1, 2023
Sass
1 out of 5 stars review

Cream Color Stains NOT WORTH IT

I was so excited to get the beautiful cream color pans, they look so aesthetically pleasing when you originally buy it. I followed the care directions but no matter what they stain on both cream color portion and on the inside of the pan (note: the pots only stain on the outside). The stain is impossible to remove and looks so disgusting and unappetizing to cook on. The handles for both pots and pans get super hot when cooking, a oven mitt is needed when moving the pan/pot while cooking.

Helpful?745N5CWWCK8817291753383
reply from Member's Mark

We’d like to provide you with some helpful tips to maintain the superior nonstick performance and shine of your cookware: It is advisable to cook on low to medium heat to prevent issues such as metal fatigue, warping, deformation, deterioration of the non-stick coating, chipping, and discoloration, which can be caused by high heat and thermal shock. While our product is dishwasher safe, we highly recommend hand washing for better results. Always ensure that the cookware has cooled down to room temperature before washing it. It is important not to allow open flames to climb up the walls of the cookware. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Dec 14, 2022
Miranda
5 out of 5 stars review

Verified Purchase

Awesome cooking ware, love them easy to clean!

Best purchase

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Jun 17, 2022
Jess
3 out of 5 stars review

Wanted to love them!

These are gorgeous and I couldn’t wait to get them! After using them for the past few months the exterior is already stained. The cream is beautiful, but doesn’t hold up even when following usage directions to a T. Bummed because I would have spent money on a different set if I had known.

Helpful?745N5CWWCK8817291753383
Oct 25, 2023
Lynn
3 out of 5 stars review

Pots and Pans

Not happy with the set at all. Maybe if you don't cook that often it wouldn't be so bad. I haven't used them on high heat nor have I used cooking spray in them and food is already sticking after only a couple months. I have hand washed them and I have never put them in the oven. Would Ipurchase again....NO! In fact, I'm already looking elsewhere for a new set. You really do get what you pay for.

Helpful?745N5CWWCK8817291753383
reply from Member's Mark Team

We are sorry to hear you are unhappy with the set, Lynn. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please know you can exchange or return the set for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

May 6, 2023
SC
2 out of 5 stars review

Great & beautiful cookware, but not for gas stoves

We've had the set for almost 1 year, we have a gas stove, and we purchased the cream set. The set is beautiful, we love the gold together with the cream color. The set cooks great and has even heat distribution, but the set does not last long at all with a gas stove. We use all of the pans often, multiple times a day, and they are pretty discolored now. Discolored meaning you can set the original color of the set, but after extensive use for almost a year, there is definitely a brown hue now that does not wash off even with steel wool. There should definitely be language included with this product that the set will discolor with the use on a gas stove.

Helpful?745N5CWWCK8817291753383
reply from Member's Mark

We are sorry to hear about your experience, SC. Always cook in LOW TO MEDIUM HEAT. The use of high heat and a sudden temperature change can cause metal fatigue, warping, deformation, non-stick deterioration, chipping and discoloration. Besides, please do not allow the open fire climb on the body wall, which could cause discoloration. Please know you can return this set anytime as part of the Member’s Mark 100% Satisfaction Guarantee.

Sep 23, 2022
Tan
3 out of 5 stars review

Not for everyday use!

When these pots came I really Wa sun love with them. They looked so great. However, after maybe a month I noticed the rim of the pan chipping away. Idk if it’s from the lid or just poor coating. Also, initially there was no sticking but after a few months they began to stick as well. I only use silicone to cook with. The pans that I don’t use that often aren’t as bad but I do cook everyday. This may be cool for a small family or a first pot set but if you cook often and are used to decent cookware this may not be the best choice. But if you’re looking for a nice set to look at, it is easy on the eye until you start to use it.

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Sep 16, 2022
Jess
3 out of 5 stars review

The black is not a true black

I wanted the cream forever and waited almost a year for it to come back in stock. I noticed all the reviews said that it discolored easily so when the black came out I decided to go with that instead. The black looked like a deep navy in most lights. I was not impressed with the look and feel of these. I cooked on them once and I wasn’t wowed. I felt like I wasn’t able to sear anything on them due to the intense nonstick. Sadly I had to return them.

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Aug 18, 2022
Jess
3 out of 5 stars review

Slightly Disappointed

I wanted to love these so much! I’ve been longing for Caraway pots and pans for a long time now and was SO Happy when I saw these at Sam’s. These cook wonderfully! They’re beautiful and wash clean exceptionally. My biggest fault for them is the handles DO get hot and one of them has already fallen off the lid. I’ve only had this set for a little over a week. Hand wash with Luke warm water and mild soap. I got racks to store them in so they aren’t clanged together. I’ve taken good care. The other kids are holding up so far but it’s not a good look after only a week for them to be falling apart. So very sad.

Helpful?745N5CWWCK8817291753383
reply from Member's Mark

We are sorry for your experience with the pan set, Jess. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.