We received the dinosaur lunch bag, lunch box, and dinosaur icepacks as gifts for my son's 2nd birthday. We loved it as our son was transitioning to a toddler room and needed something new for his growing lunch and snacks. The bag not only fits the lunch box but has extra space for his milk cup, extra snacks, and an internal zipper for his utensils and icepack. My son can also carry it on his own pretty easily if needed. We did have to work with customer service about something and they were very accommodating. I really appreciated the ease of their help.

We bought the dinosaur bottle and the set that goes with it for our son going into Pre-K. He loves that everything matches and is excited every day to bring it to school. He uses his bottle everyday in class and has no complaints about it. He can't wait until he can use the lunch box next year.

I reached out and asked for replacements for our 2 bentgo boxes and they have deformed and no longer close. In order to receive replacements, I was told to send pictures, then told to send the product code, and now told I must leave a review. I was quite happy with them before, and had even planned to buy 2 more, but after this process, I am not sure about that.

I bought this product, and THEN I looked at some of the negative reviews. They all seemed to be geared around issues with disassembly and reassembly. If the silicone straw is removed and put back incorrectly, it's very difficult to get it back in, but if it's reincerted the same way it's removed, it's a piece of cake pulling it back through.

My shark obsessed daughter loves her bentgo kids box so so much! Making it so sad when it broke this week. We have had it less than a year and y’all the customer service of this company is absolutely amazing! I had a response to my issue in less than 24 hours and they are holding up their end with a replacement under the 2 year warranty. Highly highly recommend!

This has been the best bento style lunchbox for my kids. We love our Bentgo boxes! My kids have 2 of these kids boxes and I have a larger one and they have lasted over 2 years. A tip would be to make sure to wash the silicone part on the inside of the box well to keep it clean and smelling fresh.

I am glad the brand holds up its customer service. I got one of their lovely lunch bags but for some reason the zipper broke. Was a little disappointed as the quality was great size was perfect for my sons bag and it keeps his lunch nice and cold. So I got in touch with them and told them my situation. I couldn’t find the receipt for the life of me but did register. Abby was understanding and help me find a resolution. Will be a returning customer!

My 3 year old loves this Lunch box and bring it to daycare every day and it has been amazing as there was no leakage. I also love it as it has really great portion sizes and easy to clean. I have always been handwashing the lunchbox but I decided a couple of weeks ago just to put it in dishwasher as the instruction said it's safe to put it in the dishwasher. However, after going through the dishwasher cycle, a strong detergent smell would stick to the lunch box and would not go away even though I soaked it in vinegar or Baking soda. I contacted the Customer service for some advice and they were immediately super helpful and replaced the box with a new one with no trouble at all. Amazing customer service!!!

I purchased this lunch box over a year ago. had an issue with the product. i contacted customer service on Sunday regarding the issue. they were so gracious in responding in less than 24 hours. today is wednesday and i just received my daughter]s replacement lunch box. i cannot tell you how grateful i am. it is so convenient. the partitions are great as my daughter does not like her food touching other food. very happy with Bentgo.

I like how sturdy the kids little lunchbox is, however the spaces are very small inside. Small yogurts, spoons, etc. don't fit much less a full size sandwich. The middle compartment is about the size of a large marshmellow and works well for dips or peanut butter.