We purchased 3 water bottles in different styles and so far 2 of 3 have broken within 2 weeks of use. The first thing to break is the rubber carrying handle which occured within 72 hours, eventually the mouth piece flip top mechanism breaks. My 3 year old dropped her bottle inside a retail store today and the bottle cracked in half causing total damage. Unfortunately toddlers can be clumsy so I don't recommend this item due to it's lack of strength and durability for everyday use. It is aesthetically pleasing and matches our Bentgo bags and lunchboxes, however, we will not be purchasing the drinking bottles again. For the price it is marketed we expected a much better quality product. We find similar priced items made with rubber coated stainless steel so that's what we have now purchased. I don't recommend wasting money with the water bottles, they will eventually break.

We have the lunchbox and matching bento box. Love both products -we can fit the bento box and other containers/food in the lunchbox. The bento box is leakproof and holds the perfect amount of food for my 1 and 3 year olds. Also for some minor issues we had the customer service is great!

We own two of these, one for my daughter and one for my son. They love all the compartments and its the perfect size for them. The lunchboxes seal great, no spilling. I have even put yogurt in them before. The closing latch on my daughters lunch box did break, but I emailed the company and right away they took care of it. I would recommend these.

We started using this about 5 months ago and it was super convenient for daycare. I did notice some black spots appearing on the rubber areas on the cover. I contacted customer service and they offered to replace the item and provided tips on how to clean the box (vinegar and soaking). Overall, very satisfied!

We have been using Bentgo kids lunchboxes for 6 years now and we continue to love them! My kids use them daily for school, as well as for their long gymnastics and dance practices. They have proven to be extremely durable over the years, and it wasn’t until recently that we had the misfortune of 2 of them cracking where the latches attach. Bentgo Customer Service was quick to respond and will be sending out replacements soon. Thanks Bentgo!

I have an autistic child and he is really selective and a picky eater so that means I have to pack his breakfast, lunch and snack every morning, so with bento kids lunch box it makes it easy for me to pack him what he really likes and what he is going to eat. The cool designs also make it fun for him and he enjoys opening his bento lunch box durning breakfast, lunch and snack time. Customer service is great as well they answer your questions and help you out with any concerns about the bento kids lunch box or any lunch box in general would Rea recommend their products. Satisfied customer.

Bought this lunch box and book bag for my 4 year old and I absolutely love it. It’s completely secure and just very cute. The customer service of the company is amazing as well. The rubber had mold spots and when I reached out they were quick with steps to get rid of the mold. When the suggestions did not work they were amazing and sent me a new one right away even though it was not covered under the warranty. Not only will I keep buying their products because they are great products but because their customer service is exceptional.

The latch broke off of one of our boxes and I was so sad, but I reached out to customer service and they’re sending a replacement. I really like these boxes, so I’m grateful customer service was so responsive and helpful. They are high quality and have worked so well for school lunches. I’ll definitely be buying from them in the future once we need a bigger size.

We own several Bentgo Kids boxes, and use one every day for our 4.5 yo daughter’s school lunch. Having all the small compartments means we can pack a diverse assortment of food, and keep them all separate, which our little loves. A clip broke after about a year of (almost) daily use, and the Bentgo customer service folks were great to work with and will be sending a replacement.

This is the only lunchbox I use to send my daughter to school with. I love that it doesn’t skip due to the resistant rubbers on top and bottom of the box. Love the compartments too! And the great customer service is always the cherry on top to be a forever customer!